Having cleared all of my debts 18 months ago, I have received a letter from a debt collection company called BPO Collections saying I still owe money, but it doesn't give any details of the loan.As I say, I thought I had cleared all of my debts so I can only presume this must be from a loan from about 8 years ago. I have checked my credit files with all of thecredit reference agencies and there is nothing showing on there either and in fact I was able to secure a mortgage last year.Should I call the company to see what loan it is referring to or should I send a statute barred letter?Any help would be appreciated.Thanks.

PS Everyday wasn't a payday loan though, I've never had anything like that. This was just a high APR loan

I did have a loan with Everyday loans which is now settled and closed. Do you think this would affect my rating? Also, do you think my rating of 747 is OK or is that still quite bad? Thanks

I have recently a number of loans (some aged and some more recent) by either settling the full amount or agreeing a reduced figure but my credit rating doesn't seem to have improved much. The only debt I now have is a credit card which I pay regularly and also my overdraft. However my credit rating is only showing as a Fair rating of 747. I have checked my experian report and there is nothing on there that is negative so I thought my rating would be higher than this. Is there anything else I can do to improve my rating as I am wanting to apply for a joint mortgage with my husband in the very near future? Thank you

[ATTACH]39233[/ATTACH] I now have a copy of the signed agreement (attached) from Everday Loans and the settlement figure which is £5,125. I took out the loan in July last year (which was a top up loan) and the total amount was £5k. There was a £300 admin fee which was divided into two payments for the first two months and then I have been paying £239 per month ever since. Apparently the APR is 32.9%. I have put the account into dispute as I don't believe the figures to be correct and I'm writing to them today with an SAR to request all statements and copies of the other credit agreements from when I first took out the loan in 2009 and then subsequent top ups. I do want to settle this account with them but I can't believe that the settlement figure is correct. Can anyone please advise? There is also PPI included in the loan which I didn't agree too. At the time, I was told I had to agree to it for them to process the loan but they would cancel this afterwards. I called the branch the following week to cancel and was told this had been done but I have now found out that this wasn't the case and I have in fact been paying £49 per month as part of the overall repayment. This is causing so much stress and I would be grateful of any further advice at this stage.

I have now cancelled my direct debit with Everyday after advising them that I was placing the account into dispute, due to the fact they haven't provided all the information I requested regarding my account. I have now received a rather nasty telephone call from the branch as they are chasing the payment. I explained the problem and she told me that legally, prior to 2011, they were not required to provide statements of account. The Advisor has agreed to send me a copy of the last credit agreement but said that I need to speak to the Complaints Department if I need any additional information. Does anyone know if this is correct regarding the statements and any advice what my next step should be? Thanks

Thank you

Hi Further to my previous thread regarding my loan with Everyday Loans, despite my request to them in writing to provide me with full statements of the account, copy of the signed agreement and a settlement figure, they have failed to provide me with all of the information! I even had a call from the branch on Thursday last week to carry out a "review of my account" whereby they wanted me to borrow more money from them! I explained the situation to them and they quickly posted me a statement from 29th July 2011 to 29th July 2012 (which isn't even up to date) and a settlement figure of £5,125. Apparently the total amount I have borrowed is £5,000 and I have been paying £239 every month since October 2011(after a £300 admin fee). It was also interesting to see that on the statement, I have been paying for PPI as part of the total amount payable, which I never even agreed to! Surely this settlement figure can't be correct? I can't believe that after making monthly repayments for 12 months, the amount owing is still higher than what I originally borrowed. I have now put this account into dispute with them and cancelled my direct debit. I have written to them again today to advise them of this and the fact I am keen to get this sorted, but I refuse to make any further payments which I can't afford, when I'm concerned that this whole account isn't even legal. I'm very fortunate that my husband is in a position to help me pay the debt off early, but we want to make sure we have all the information to hand and settle what is a fair and honest amount. Can anyone please advise me further? Thanks

PS I'm actually trying to rebuild my credit history and don't want to get another CCJ or anything. My husband is able to lend me money to settle the debt but I want to make sure everything they have done is legal and above board etc and ideally agree to pay a reduced amount to settle the loan, as I'm sure I have already repaid the loan amount with my direct debts of £235 per month!

Hi Bandit Thanks for your post. You really do seem to undersand my concerns! I really am worried about the fact I've never received any kind of statement or anything from this company. How do I actually go about putting this account into dispute and do you think I should stop the direct debit? Thanks

I am still yet to receive a settlement figure, statement of accounts and a copy of the agreement, despite me writing and emailing the Head Office! I'm really concerned that I have been charged well over the odds for this loan! I do want to settle this account but I need to know how much is due and if this is the correct figure. I want to ideally look at what the APR is and work out how much I have repaid so far, which I'm sure is far more than the original loan amount, and then work out what I think would be a fair settlement figure. My next payment is due on 1st November which I don't really want to pay given the fact I want to settle the loan. Do you think I should write to them again saying that further to my previous correspondence, due to the fact I have not received the information requested, I will have to cancel my payment until I hear from them further? Any advice would be appreciated!

Thanks again! I've definitely never received a statement from them, just "chasing" letters and numerous phone calls. I did speak to them once and said I had no knowledge of the debt as the debt name had changes from Cahoot to Abbey and I asked for the credit agreement which they did send but I've never acknowledged the debt in writing or anything. I guess we will see what happens. I've also trawled through my bank statements for the last six years and can't see any payments relating to this debt Thanks again

One last question, given the fact I haven't heard from them since May 2012, do you think I should still send the statute barred letter or wait until they make contact again? I'm scared of opening a can of worms with them but at the same time I need to repair my credit rating and I would like to know that this is definitely statute barred. Thanks in advance for any further help!

Thanks everyone, I will send the statute letter and see what comes back!

As far as I'm aware I haven't paid anything in the last 6 years and I've never acknowledged anything in writing but i would need to check. Does the fact it's not showing on my credit report confirm this? Do you think I should do an SAR first? Thanks for your advice!