Hello, I've just paid off my 2 year contract for my mobile phone with T-mobile and set up a new one with T-mobile via Tesco . I have a PAC code because I need to retain my mobile number but T-mobile wont agree to transfer my old number to my new mobile contract. If I went to an alternative network I could take my number but I'm informed by T-mobile I can't do it in my case.
I thought there was legislation to the effect that the number was mine to move as I like. Am I wrong? What can I do? What rights do I have? Thank you.