My daughter is booked to go on holiday with a group of friends but unfortunately due to medical reasons my daughter is not able to travel i contacted the travel agent to ask how she stood to claim a refund and was told that my daughter would be able to reclaim 50% of her outlay but the other members of the group (9) would be liable to pay an addittional £52.50 each due to under occupancy, group discounts etc My daughter has explained her situation to the other members of the party and offered to simply not turn up at the airport in return for them all paying her a £25.00 each (this will save them from paying the £52.50 mentioned above) my daughter received a text from the friend who is in charge of the booking last friday confirming that the other members would pay the £25.00 each to my daughter and she would drop the money off on monday 18th June 2012, unfortunately despite several texts by my daughter to the money has still not been paid to my daughter. we are now in a situation where in a few days time the refund from the travel agent would be reduced to 30% i have been told that i need to visit the travel agent and ask them to make a note of my daughters request to cancel on the booking and they must then contact the lead person to confirm Anyone know what to do in this situation??