It is a shame that shops do not give the same service when a product goes wrong.. I bought a laptop 6 weeks ago and the hard drive has now broken Use to be able to take an item back to the shop and have it replace if it was under a guarentee. Now YOU are expected to phone the manufacture have them collect it and wait for weeks to have it returned with no regard to compensation or need for product. Then when YOU have arranged for the FUJISTU laptop to be picked up - while waiting in all day THEY DON'T TURN UP... Ha HA SHOPS CAN NOT COMPLAIN WHEN PEOPLE NOT DO USE THEM ANY MORE!!! WHEN THEY DONT GIVE CUSTOMER SERVICE .... I HAVE NO NEED TO ANYMORE