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userage

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  1. Court case is still going on. I haven't heard anything in almost a month, should I call the court to see whats up or just wait it out?
  2. They finally sent me a decent reply.. I got £120 back for the remaining 2 years of my insurance, and a detailed report including technicians report on why my laptop was refused repair. They also said they will refund my court fee if I choose to change my mind..
  3. Well.. Court case is filed. I'll await a reply now..
  4. Well.. Sent the letter off once again.. :/
  5. Ok thanks. Sorry to be a nuisance, is 7 days too short to allow a deadline? On the Which guide it says no shorter than 14 days.
  6. Does anyone have a name I should adress it to? CEO maybe? Dixons Retail plc, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TG This is the head office address right?
  7. Do you guys think I should resend the LBA to the head Dixons office? Since I sent it to Gary Perryments office :/ Would that do any difference? Or shall I just go ahead and open the claim
  8. Is there a section on these forums for Small Claims Court cases? I've been looking but can't find it. Just want to some help in going through the process.
  9. I've done it numerous times, It does depend on the program of course, but my Adobe ones seem to be fine, but I can't copy and paste my Autodesk ones for reasons you listed. Ok thanks
  10. I thought no solicitors were involved in a small claims court? And it wasn't just the drop, it was the liquid damage too. I know the hard drive failed along with the RAM at least. When I got it back there was slight amounts over the south bridge of the CPU so there is a chance it may have caused problems there. + If you copy and paste the program files it works just as good, it saves me having to download them all over again
  11. Only after, They didn't bother screwing the covers back on. Its only a small part where the plastic is chipped anyway. But the workers at PCWorld said they will happily be witness to say I didn't hand it in like how I got it returned. I'm going to wait till the 1st before I fill off the claim. EDIT: If Currys wins the Court claim what could happen? I wouldn't have to pay them anything would I?
  12. Time I gave them is about to pass, will be filling the court case in a few days. I just got the laptop back from PCWorld and having a look at it myself, their 'engineers' have broken screws off as if they forcefully yanked the plastic off.. And I'm the one who abuses the laptop.. -__-
  13. I was told it was insurance, when clearly its a service agreement. Doesn't that mean its mis-sold? Edit: nvm that, am I able to cancel the agreement and claim back some of the money?
  14. Well I wrote I would possibly claim for the remaining 2 years of the agreement (its a 5 year agreement).
  15. Cool thank you, I will await his reply
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