Many thanks will fire off a claim to their CEO by recorded del and post any developments. Thanx again

Thank you for all the replies and pointing out the way forward can Cups please indicate the correct address for Phoenix, they seem to have a few

Thanx unfortunately Next were not very forthcoming sending a copy of insurance but with no company heading and from the answers here can only assume unless there is a difference of opinion Phoenix are the underwriters and this is what I was hoping to confirm

Hi there, I'm new to posting but have been for a considerable time following this matter and have to hand it to the originator for persistence. I tried for months writing to Next attempting to get back PPI without success. Finally wrote to ombudsman hoping to glean from them who the underwriters or group was responsible. They were about as useful as a ashtray on a motorbike obviously never read my letter thoroughly and asked me to supply that info!!! Eventually with no other road to go down and unlike cups was forced to give up. My position was quite clear and unambiguous had received no notification of insurance and being part time only, 12 hrs per week and my husband self-employed would have been excluded in any subsequent claim which Next did not dispute. Given the previous posts with the info available can some one please advise if I should press in the same manner as Next a claim with Phoenix As assuming they have allegedly admitted responsibility. Any help would be appreciated. Thanks