I am new to this site so forgive me if I make mistakes....
I have a 2008 vw Fox with only 20,000 on clock now (had approx 10,000 when bought in June 2009). The catalytic converter has broken (been on two diagnostic machines,vw and another reputable company) due to it being out of warranty VW say it is down to me as I did not use their service dept (it is too expensive for me), so I am not a loyal customer, although my last two vehicles have been bought at the VW, so surely I am loyal to the brand? can anyone please advise
Thanks
delahunty