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johnnyfeng

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  1. I am going to send another email to the travelodge requesting for any black marks against my name to be removed. I had a problem with british gas about 7 years ago and was left with a black mark against my name as they threatened me with a ccj. I can honestly say its the last time i book a travelodge, they are conning people and like somebody said some folk will pay up. As soon as I fought back they backed down, if they had such 'clear cut' evidence then surely they would have continued with court proceedings. They didn't have a leg to stand on as there was no smell of smoke and no dated proof that a bag was placed over a smoke detector.
  2. Just a quick one to say after emailing the CEO and also speaking to someone on the online chat facility about this case i have recieved a response. The staff confirmed that a plastic bag was found covering the smoke detector, they have check sheets to prove it. But human error could have missed the bag (in other words it may have been there from the previous night). So the outcome is that they have decided not to pursue the matter. So the message is to everyone who recieves a letter and is innocent, DO NOT GIVE IN! I feel justice has been done. Thank you to everyone who has helped me during this ordeal.
  3. Its total nonsense, when my case is resolved i am going to gather stories and get in touch with the media. It seems as though they use the same trend to con innocent, decent people. Can i ask what you have been accused of? I have been accused of tampering with a smoke detector using an asda carrier bag!
  4. The photograph sent was laughable, no date & no proof that it was room 607. It could have been put up and sent yesterday for all I know. I have sent a very strong worded e-mail to the CEO of travelodge and also I am sending a final letter letter to CRS detailing the arguments that I have should it go to court. As another thread says i'm sure the media would love to hear these stories, it might just happen very soon.....
  5. I have had a response from CRS and they have said the following: We have discussed your correspondance with travelodge and they have confirmed that they believe that blatant evidence of smoking was found in room 607, which was allocated to your booking. When the cleaner attended room 607 following your departure, not only did it smell strongly of smoke but an asda carrier bag was found covering the smoke detector. This was not present prior to your booking. As you will agree, this is not something that could have gone unnoticed by the staff or guests. The letter goes on to say that the client will rely upon witness statements and cleaning logs etc.... they included a photo of an asda carrier bag covering a smoke detector. I can honestly say that I totally deny this incident had anything to do with myself or my 2 friends. None of us smoke! The other thing that I find strange is in the first letter that was sent there was only one accusation and that was tampering with a smoke detector, now the room stunk of smoke, the room had to be 'deep cleaned' and this costs £59 apparently! I am so annoyed, what would you suggest I do? I don't want to reply in writing straight away as I may put something in that I may regret due to my frustration. Thanks, Mark
  6. I have sent a letter categorically denying this claim, i'll let you know the outcome in due course....thanks, Mark
  7. Hi, I have just recieved a letter from a civil claims company saying that when we stayed at Liverpool Central The Strand Travelodge on sat 19th may 2012 a piece of fire detection equipment had been tampered with. I have been hit with a £150 charge for loss of earnings from the hotel. I contacted the travelodge to refute these claims and also find out actually what they were on about and I was told a plastic bag had been placed over a smoke detector. I stayed in the room with 2 of my friends and none of us smoke, there was nothing in the letter to say they could smell smoke in the room, just this plastic bag over a smoke detector. Now this could have been there days or weeks before we got there as apparently they are above head level, this is a brand new hotel and im told brand new smoke detectors come brand new in a plastic wrapper when being installed, I am absolutely furious with this letter and will go to court if thats what it takes. Judging by the amount of threads on here this £150 is quite common, I have been told I have to write a letter to the claims company if I deny all accusations. What would be the best sort of response to give??
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