I purchased a leather settee and chair from Sofology in August. 6 weeks later we noticed that the leather was discoloured and flaking in the seat area. We reported this, they sent a technician out who said it wasn’t a product issue and that it was potentially caused by us sitting in jeans. I have spoke to customer services today who have also suggested that jeans could be the cause of the issue. They have ‘kindly’ offered to replace the seat panel as a ‘good will gesture’. I am now concerned that this issue will simply reoccur within months unless I ban people from wearing jeans when sitting on the sofa which isn’t realistic. Do I have a case for the product not being fit for purpose?

Even though the car is basically damaged goods?

Thanks for clearing that up. I am hoping to get the finance company to take the car back. Do you think there is a chance of this?

What's the benefit of that?

Hi all, new to the site and in need of some help. I bought a 57 plate Corsa from a local used car garage on finance. The car had 40k miles on the clock with one previous owner. I paid £4k I have no mechanical knowledge. On getting the car home it initially ran quite well for a few days then disaster struck and the car began to overheat and the brakes didn't work. It was recovered to a local garage who replaced the water pump with the selling garage covering the cost. The local garage informed me that the car had been in a previous crash and stated the repairs were very poor and suggested the crash had been quite substantial. I informed my finance company by email of the problems and my concerns about the previous accident which they informed me if true would of come up on checks but they hadn't so informed me that any accident would of been minor. Sadly this was done by phone but went some way to putting my mind at rest. The problems weren't resolved so the selling garage, who was run by a mechanic, took the car back and fixed the car blaming us or the previous mechanic for damaging the car on purpose. The car ran ok for a few months then the problems returned. The head gasket had gone. The seller refused to fix the car therefore I got onto the finance company who has authorised a local garage to fix the car and they will pick up the bill. This has been done but the garage has informed me that the car has had some major damage previously. They tell me the engine has been out and not put back in properly, both wings are new, fit badly and are sprayed poorly, the whole drivers side is full of filler and a bad paint job and the rear panel has been replaced. The mechanic informs me that the paint will bubble and rust within 18 months, he suggests we get rid of the car asap. Ideally I would like to continue with my finance company who have been great throughout this whole procedure however I want rid of this car. A rough timeline is car bought xmas 2011, Email outlining damage Jan 2012, head gasket april 2012 Please advise how I should progress this. All advise would be gratefully received....