I purchased the Alevel History course from them back in September 2011 and have been working my butt off through the confusing brief notes that they give you. I wanted help from my tutor on several occasions and when asking for it i either heard nothing back or had to submit a test paper to speak to him.. . but i needed help with something that had nothing to do with the test paper. i just sat my As unit 1 exam and for starters i hadn't learnt the second part of the first 2 questions and the 3rd question i didn't even realize existed on my course. i had not been given the right amount and the sufficient amount of note, very disappointing considering i had paid £65 for the exam and £265 (approx) for the course. Plus another £65 for my next exam. a lot of money spent for something i cant even answer in an exam. I literally just went through my notes and the 3rd question is covered briefly in a sentence ad-mist a load of other notes.. there is no way i will pass this exam with the amount of knowledge i had from those notes. even with the notes in front of me i could not answer that exam. i want to complain to ics and get a refund, i really need advice on how to go about this, shall i call or email, what shall i say how shall i go about it? I am willing to take it further how ever that may be, i need the money to help cover alevel courses in school which will cost £1000 and prevent me from working. Thanks to ics i have wasted money and a year for something i will get nothing out of. Please help me !! Thankyou