a quick question im about to do moneyclaim but need a bit of help. do i have to send a schedule of charges showing interest with the claim and if so how do i do it. sorry to be a pain but im not very good at technical things. any help greatly appreciated.

update time. received a letter today refusing to give full refund and any further correspondance to be directed to the ombudsman. lba runs out thurs 21st. so will continue as planned

no problem. let me know how you get on

hi mark i had the same problem. try ringing 01422 332991 mark kellett he sent them within 3 days via special delivery i also passed this on to someone else and it worked for them to.

well done and congrats!!!!

up date time. received a letter today from laura clarke with a list of charges apologising that it took so long and that it was inexcusable (yeah yeah). and that she was sorry that i was unhappy with their offer of 35.00 and has now offered 325.00 which i have just done aletter refusing as full and final but would accept as part and that the lba runs out on 21st sept and if i havent received a full refund then will start court proceedings on the 22nd. will let you know what happens

hi jonni yes i sent a schedule of charges with the prelim and lba. i just wrote the date/esciption of charge and the amount. i couldnt do anything from the templates at the time but can now. i've already registered with moneyclaim to save time aswell.

hi just a quick update i sent my prelim on 11/8/06 and heard nothing so sending lba today recorded delivery.

no problem milly. have you already sent your prelim?

i had the same problem but i spoke to Mark Kellett on wed and got my statements this morning as promised his direct number is 01422 332991. give it a go and let me know how you get on Yvonne

hi. i took my dpa to my local branch but any further documents i will be sending to trinity road

help! ive received my statements and worked how much halifax have taken my question is that with regards to the schedule of charges do i just list them or is there a template for this sorry to be a pain ive looked but cant find anything. any help greatly received

go get em maccas. i received my statements this morning finally. stick to your timetable and you will get your money back. good luck Yvonne

fair play to mark kellett ive received all my statements this morning as promised at last someone descent at halifax. im off now to add up all my charges will let you all know when im done

hi milly guess what i got my statements today so Mark Kellett is true to his word my god someone you can rely on at halifax can you believe it. anyway let me know if you get yours tomorrow Yvonne