hi i signed up for the trial on the 20th of dec 2011 and tried to cancel i believe i did cancel as confirm page appreared and canceled paypal and trying to charge me from 21dec2011 however i got an e-mail a week ago saying i owe money a payment reminder from usenext paymentreminder at usenext.co for 14.95euro now i get a e-mail from Omega Omega Credit Services accounts at ocs.gb.com saying that owe £34.26 as i tried to cancel and not used the account since the bandwith was used up the account is closed and confirmation e-mail was sent to me lastweek from usenext but usenext say they want the money Our Reference: xxxxxxxxxxxx 6 digit phone ref: xxxxxxx Dear Mr xxxxxxxxx, Account Name: Aviteo Ltd T/A Usenext Account No.: xxxxxx Invoice No.: xxxxxxx Current Balance: £34.26 UseNext Web Fees We have been asked to contact you in relation to your UseNext account and to remind you that the above amount remains outstanding. Please call 0844 474 0855 and enter reference xxxxxx to pay this account by credit or debit card, or pay online at wwwocs.gb.com/payments If you have recently cancelled your account, the above relates to membership charges incurred prior to cancellation. You will recall that all trial packages and contracts are automatically extended in accordance with the UseNext Terms and Conditions which are available at wwwusenextcom. You confirmed your acceptance of these during the sign up process. Omega Credit Services cannot answer technical questions about our clients’ service. Please contact UseNext Technical support at +49 1805 009602 or online at wwwusenextcom If you have paid this account recently, please accept our apologies for having contacted you. Thank you for your attention to this matter. Yours sincerely OMEGA CREDIT SERVICES PLEASE CALL 0844 474 0855 AND USE REFERENCE 378226 TO PAY BY CARD, OR MAKE PAYMENT ON-LINE ATwwwocs.gb.com/payments IF SENDING PAYMENT BY CHEQUE, PLEASE QUOTE xxxxxxxxxxx ON THE REVERSE For security and training purposes telephone calls may be recorded Omega Credit Services, PO Box 171 Shrewsbury SY4 1ZZ t:0845 519 5546 Consumer Credit Licence Number: 628681.   UseNext Terms and Conditions When signing up for the service, you confirmed that you had read and accepted the Terms & Conditions below: 1. I am of legal age. 2. By sending this form I submit a binding offer. This offer is accepted (conclusion of the contract) when I receive an e-mail of confirmation. The contract enables me to: a) Test UseNeXT for the next 2 weeks and download up to 3 Gigabyte for free!. b) Unless I cancel within the test period, or upgrade to a different subscription package, I agree to join for only $11.25*/7,95 Euro per month - for a period of 12 month and get access to 15 Gigabytes download volume for each month. I understand that I may cancel at any time, such that my subscription is not renewed upon expiry. I acknowledge that unless I wish for my account to be automatically renewed for a further service period, I must provide notice of my wish not to renew, at least one day before the end date of the current term. 3. I have read through the terms and conditions and agree to join UseNeXT subject to these terms. 4. Right of withdrawal: I can withdraw my declaration directed on the conclusion of the contract within two weeks in written form without giving any reasons (e.g. using the support form, post, fax or online in the member area). The time allowed starts at the earliest with the receipt of this indoctrination. To ensure the time allowed for your withdrawal the duly dispatch of your withdrawal is sufficient. The withdrawal must be sent to: Aviteo Ltd. Gainsborough House Customer Care 81 Oxford Street London W1D 2EU Great Britain Fax: +49-700-873639813 Please note that this number's prefix depends on the country you live in. A list of prefix codes can be found under "Support Hotline". Support form: usenextde Member area: /usenextde Exlusion of right of withdrawal: My right of withdrawal expires ahead of time if the execution of the service was started with my explicit approval or if I have started the execution myself (e.g. by downloading). Effects of withdrawal: In case of an effective withdrawal both side's efforts have to be granted aback and incurred use (e.g. interests) has to be restored should the situation arise. It is not possible to successfully sign up without explicitly confirming and accepting these contract conditions. Note that in point (2) above, your membership of UseNext is extended until you notify UseNext that you wish to cancel. Omega Credit Services cannot do this for you. Omega Credit Services cannot answer technical questions about our clients’ service. Please contact UseNext technical support for assistance. original e-mail from usenext Payment reminder for your customer number xxxxxxxx Mr. xxxxx, we noticed that you have not yet paid the current invoice xxxxxxx for your contract 8629635. You can find the details for the invoice at the end of this email. We are sure that this has happened by mistake. Thus we kindly ask you to authorize the payment. You can do so by clicking on the following link: usenextcom/index.cfm?sInkaUUID=D117E126-4D56-4035-9110-160205E0F577 You can also update your payment details there if necessary. Please simply follow the instructions on the page. Please authorize the payment until 01.05.2012 at the latest. Please note that it can take up to 7 days before your account will be unblocked. Only then can you enjoy UseNeXT in its entirety again: - unlimited speed, unlimited volume - unlimited access, 256 Bit SSL encrypted - enjoy the rated best's unlimited quality - unlimited great free support: we are available 24/7. We would also like to let you know that the outstanding payment has not caused a cancellation for your contract. If you have any questions please contact our service center: E-Mail:paymentreminderatusenext.com Phone: +44 (0) 845 5195546 ====================================================== Attachment: Your invoice ====================================================== Customer data: xxxxxxxxxxx xxxxxxxxxxxx xxxxxxxxxxxx xxxxxxxxxxxx -------------------------------------------------------------------------------- -------------- Invoice line item: Invoice number: xxxxxxxx Invoice date: xxxxxxxx dunning charge dunning charge:xxxxxxx Number of Items: 1 Unit Price: 5,00 Euro ------------------------------- [uNXDE212] UseNeXT 30 (21.Dez.2011 - 21.Jan.2012) Number of Items: 1 Unit Price: 8,36 Euro ------------------------------- Net Price: 13,36 Euro Tax: 19% equals: 1,59 Euro Total Price: 14,95 Euro Date of issue: xxxxxxx The invoice total contains overdue fines in the amount of 5 EUR. Kind regards, Your UseNeXT team ============================================================== usenextcom] - Next Generation Downloading ============================================================== UseNeXT is a service provided by: Aviteo Ltd. Legally registered address: Aviteo Ltd. Regional Branch Josephspitalstrasse 15 80331 Munich Commercial register number: HRB 153436 Tax number: 143/117/10088 Managing director: Christian Robert Schuetze -------------------------------------------------------------- Aviteo Ltd. - Gainsborough House 81 Oxford Street London W1D 2EU - Great Britain Comp. Registration Office Cardiff No. 5069029 ============================================================== Please do not reply to this email! We do not control the mailbox, so you will not get an answer. For further inquiries to our support please click on usenextcom/index.cfm?DL=sf