hi i bought an asus laptop from comet store on the 12/08/11 for my little girls birthday as i coudnt afford to buy it cash my sister kindly offered to use her comet store card which i was very grateful three months in and laptop wouldnt go on took it to comet and they said it was nothing to do with them that they have to send it back to the manufactor that was the first time got it back on the 11/11/2011 another three month went by and again took it back to comet on the 14 th april as the cursor button was not working and again comet true to form didnt want to niether give a replacement or a refund by this time i was really stressed out i have read a few of the notes people are having with comet and my laptop is still under guarantee the laptop is still in comets store they phoned me last week asking me did i want to send it away for repair i said no as i was not happy with the service and now they say they can set it back to factory settings but i would lose all my data as some folk are saying your banging against a brick wall and the only way to get any result is to take them to court next step