Hi, I'm having a lot of trouble with my gym. I am signed up with a 12 month contract to David Lloyd. A couple of years ago I was with them as well but ended the membership as I sprained my neck and my spine during a session with one of their personal trainers. Ever since the accident I have had problems. I can just be sat down, just relaxing and then suddenly my back/neck will go and my movement will be very limited. I took out the membership again as I wanted to try to train my body to become stronger, develop around the injuries and hopefully stop this from happening. I used the membership a few times over a two week period, just going for a gentle swim but it was too much and I was in a lot of pain with my back causing work to be very difficult. I phoned the gym, they told me if I got a letter from my GP, they would cancel the membership. Having had to cancel the membership once before, I asked them if I still had to give notice. They said no, just hand in the letter and they will cancel it straight away. So I went to the GP, got a letter and handed it into the gym. I didn't hear anything from them so I went into the gym to find out what was happening, they said the letter was not accepted due to the wording on the letter, the GP has put that I have gone to him and requested the letter. He has also put that he has reccomended gentle exercise e.g walking, that a gym membership is not required for. 1 - I don't understand how else the GP is supposed to know if I am coping or not unless I approach him to discuss the problems with my spine. 2 - It is the doccumentation they asked for. 3 - They say that the letter doesn;t rule out walking which they have treadmills for, why should I have to pay £70 a month for this? So I spoke to the GP and they said there is no reason why they should not accept the letter. I called the gym, one of the girls at reception said she would leave a message with the manager in membership sales. I didn't hear anything so I have cancelled the Direct Debit. The gym are now chasing for payment. I have now had conversations with management via email advising of the above. They have replied informing me that I am a liar and that I have not been miss informed as I was never told such things. They insist that I WAS NOT told that a letter would service and I WAS NOT told that notice was not required and they will not accept the letter. I DON'T KNOW WHAT TO DO!! They keep changing the rules and then making me out to be a liar. I have just returned to work after 3 months sick leave and can not afford the membership. They want me to pay £70 a month to use a treadmil to walk? If they won't accept a letter from the GP then what can I do? I'm livid with the emails. A manager calling me a liar. It's my word against theirs. How would they know? arghhh... Please help.