I have had 2 e-mails from the company, 1 from support group saying thank you for e-mail, & that 1 of their representatives will be in touch. 2nd e-mail from a representative,saying everything I have asked for will be paid back,that there is a delay in paying at the moment. But I will be sending another e-mail,so say that no further action will be taken by me,as long as the monies they have taken are back in my account by the 19th March 2012. Any one having problems, like I said in earlier post,send a e-mail to support team, & threaten to use your bank, trading standards, solicitor & a national newspaper. They are folding with this action,so use it

To my post We have had payments of £74.95, £79.99, £74.95, £79.99, £74.95, £79.99 totaling £ 464.82p . They paid back into my account £155. . They have made a offer of £74.50, £37.50, £37.50, £79.99, £40.00, £40.00 totaling £309.49p including the £155 paid back. . I have just sent a e-mail giving them 7 days to pay the full amount back into my bank,otherwise I will contact the Halifax fraud department, the Trading Standards in my home town,with telephone number, also said about the Citizens bureau & using the small claims court,also my Solicitor & the Sun National Newspaper. That I have given the company a chance to redeem themselves. I will post the answer when I come back.

Hi everybody, Sorry Worrylines,just got e-mail through the forum. Altogether I had 6 payments taken out of our account, the last 2 went out on the day I contacted them. I have sent several e-mails to the company,always to the Support group,they put the 2 payments they took out of our account back. Then they offered 50% back,I told them no way,I told them I was going to see my Halifax bank,appointment for today 9th March, & that I was going to make a appointment to see my solicitor, report them to the trading standards & also a national newspaper unless I get full payment. They have made offers yesterday of so many £74.99 & some £40, but they never stopped any odd £40's. Also saying there is a delay in paying back any monies.So I have not been to the bank today. I have found the best way is not to telephone them ( You have no proof of whats said ) instead keep sending a e-mail to the support group,everytime they answer my e-mail,they say ring a number,but I don't,then when I give them grief again,they send a e-mail that a teamleader will get in touch, & they said about paying some monies back. The other night I answered the phone & it was a American voice,but as soon they realised it was a man at this end,they hung up. My wife had 2 packages of 2 creams in each package,we have not sent it back. I am going to give them another e-mail after I go off this forum to tell them I want every penny back,or I'm spreading the news, with the Basnk,Trading Standards,My Solicitor & the National Newspaper. so my advice :- Send a e-mail to the support,telling them its a [problem], & that you want your money back,tell them if they don't comply you will instruct your bank,get in touch with a solicitor,report them to trading standards & give the story to a national newspaper. Don't ring them,you could end up with a right phone bill,just talk to them by e-mail. When I get fired up, I do give em hell,thing is I'm very good at writing letters etc, & the thing is alway make a copy, & cover your back. In the case of a e-mail of course its on your pc. I am a stickler for keeping copies on every letter I write. Good Luck, I'll post again when I hear anything,any problems just ask.

Had 3 e-mails today from revitalize,2 to confirm closure of account,1 from support team. With having the e-mail address of support team,I have sent a e-mail, saying that the offer as been a total scan, & that I want all monies returned, also that I shall be contacting trading standards, also my bank. Then I have threatened them with action from my solicitor,if I don't get satisfaction. will have to see what happens next.

We to have been caught out,went to the bank today & saw 4 payments taken out of our account by revitalize health & beauty. money taken out :- 09 Jan 2012 ................£74.95 10 Jan 2012 ................£79.99 30 Jan 2012 ................£74.95 30 Jan 2012 ................£79.99 We have a Halifax debit account,I asked if the amounts being taken out,the halifax teller said because it was not a direct debit, & my card number had been given,she could not stop it. I have telephoned the company tonight on 0808 168 3684 & spoken to a american man,he said that because we had not been in touch inside a 14 day trial period,they had the right to take money from the account. after telling him we had not seen a 14 day trial on the first order,we thought it was a one off item bought,he has cancelled the account & is sending a e-mail to confirm. So when I receive the e-mail do I go to the halifax & tell them to get our money back ? Any help please