Oh and I have no logbook for my current vehicle as the dealer has apparently sent this to the Dvla as well.....?.??.

Hi all, Firstly I know a lot of people don't like private plates, but I'm after some advice please I purchased a new car 8 weeks ago from a main dealer. The car I part exchanged had my private plate on, and included in the deal was the plate transfer to the new vehicle. The dealership said that they would sort everything and I could take the new car on its original plate and as soon as the log book came, to pop it up to them so they could take a photocopy of its tax disk and have the plate transferred. However........ When I gave them my new cars log book, they told me that they had accidentally put my old car into "trade" with the Dvla meaning that they now owned my old car and my plate, but not to worry as they will send a covering letter explaining the situation to the Dvla to put my old car back into my name to make the transfer. Since this time I have waited 6 weeks and had nothing back from the dealer or the Dvla. I contacted the Dvla today and they have told me they have received the letter but nothing has been actioned and that my old car is still showing as trade owned. The Dvla has also said that it might not be possible to put me back on the log book with out filling in a new log book as if I'm a new keeper and sending it to them (in effect being the previous and current owner and adding another previous owner on to the log book) The dealership has been really unhelpful, and they just keep saying "the Dvla will sort it" even though I've spoke to the Dvla and they said they might not be able too! What's your thoughts, advice etc on this? Are the dealership liable? Should I be compensated for all this mucking around due to there incompetence. Thanks in advance Liam

Hi all, Please bare with me as this is my first posting and im looking for some advice. on December 27th 2011 my and the other half saw a sofa we quite liked in CSL Nottingham, We were immediately hit with the sales man and we had a chat with regards to it. We explained that we were having a house built and that we could be having an issue with drain planning, and if so then the sofa we liked wouldnt fit, due to a wall having to come forward altering the dimensions of the living room. We wouldnt know for a month, and then if we ordered after this date it would take another 12 weeks for the sofa to come. He explained that we could put a 10% deposit down on the sofa (£114) and that would "hold" the sofa for us and it would take 12 weeks from this date to arrive. He also told us that we could cancel under no obligation should the wall needed to be moved. We explained that we also wanted to take finance out and that we would do this when we knew about the wal and if we could have itl to which "yes thats no problem" was the out come. Anyway....... The wall needed to be moved, so we cancelled the sofa (or tried to!). We were told that the sofa was being made as it wasnt there "stock" colour and that we would need to pay 30% (a further £229). I explained what the sales man had said but they were adamant that they wanted this extra 20% to cancel. I asked to see the terms and conditions stating this, and they sent me a photocopy of CSL terms that state: "If we agree to cancel this contract, you agree to pay a standard fee which is a percentage of the total order value" No percentage was stated i,e 10% 20% 30% etc and we WERE NOT made aware of this before signing or we never would have! To me this means that CSL could even say its 95%. What i cant understand is if this is the case then why is the deposit not 30%??? And what if we couldnt get finance as well, as this is what we agreed with the sales man. We told the store that we were not paying, and they in turn escalated it to Head Office which sent a letter stating the same photo copy and then a copy of the terms and conditions from there website. The one from the website does state 30% as the percentage to cancel the order, but we ordered in store not off the web and were not made aware of this fact. They then said that if the wall had been moved due to a planning issues then we should seek compensation with the planners and builders and not CSL and that we were liable for the 30% still. Im really at a loss. Ive been mis-sold a sofa and now im expected to pay 30% for the privaliage! Any advice would be appreciated. Liam