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Sandrani

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  1. Yesssssss!!!!!! Have just checked with my credit card people & they told me that payments of £74.95 & £79.99 have now been refunded to my account. That's two days also since I received emails confirming the refund. They must be very troubled people - good - they deserve to be too. Maybe now I can sleep at night without murderous thoughts swimming round my head lol! I shall now go back to using Poundland moisturiser at a quid a pop & not so greasy as this company's stuff anyway, & will learn to love my lines & wrinkles - this was a real wake-up call for me as I've never been stung before, only by a wasp! I hope everyone else gets the same results just be ultra firm with them & cut them short about t's 7 c's & DEMAND, don't just ask for a refund. Good luck.
  2. Yes, another victim of these amoral gits! Same story - £154.94 taken from my credit card without my authority, same old prattle about 'terms & conditions' which I didn't even SEE! I logged a dispute with the card people & have sent 3 separate e-mails to the company. Today, I used the phone number on one of these messages & got through to ????? in the world. After doing a bit of research first, I told the guy on the other end of the line to immediately cancel whatever it was I appeared to be signed up for without my knowledge & demanded a full refund. When HE began waffling on about the (well-hidden) t's & c's, I told him that in fact, the company were committing an offence under the Unfair Terms in Consumer Contracts Regulations 1999. He asked me to wait for a couple of minutes then came back & told me I would receive a full refund in 7 - 10 days! I shall wait & see. I also told him I'd reported the company to Fraud Action. He STILL managed a ' have a wonderful day' after! So, I'd advise everyone else to do exactly the same as I did (hoping it worked)! The number I called is 0808 178732011
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