The only address I have seen is PO Box 13583, Linlithgow, West Lothian, EH49 9AP - don't know if anyone has returned any products though. You could maybe try this and if it does not get delivered it will be returned to you. I think by law if you attempt to return an item and it is not accepted its yours anyway - just send it recorded or registered post so you have proof of posting and put your details on outside of package - keep yourself right! Hope it works for you.

Just as a point of interest I have been onto another site today which also features this compay. Apparently the mastermind behind this is a young Canadian in his mid twenties called Jesse Willms. I am sure you will all be a little pleased to hear that the FTC has frozen his assets of nearly £400 million - YES MILLION and he is banned from trading in this fashion within the US. This information was posted only 6 days ago. This however means there may still be work to be done in Britain, Europe etc so maybe this is the reason people are actually being refunded at the moment - to clean house so that he is not banned in other countries. I don't claim to know how it all works but its nice to see that he is getting some heartache back - he is known for pushing these useless creams, teeth whitening products, acai berry products etc etc and probably the list will go on. Just google his name and you will find some really interesting articles. Isn't it a pity that the people who have skills and are smart enough to con joe public all over the world don't turn their talents to something worthwhile - I hope his parents are proud as they funded his set up initially!! I have today contacted OFT and logged the complaint as well. They knew the company immediately so hopefully this guy will be shut down good and proper in this part of the world as well. I have also cancelled my credit card so that no further money can be taken at a later date - just in case!!!! good luck to everyone still waiting for refunds x

As I said before firstly demand a full refund from this company by using the usual threats. I'm with Halifax too and they stated that with the e-mails confirming refunds and cancellation of accounts they can pursue the return of the payments. I didn't actually need these as the company did refund the money pretty quickly. Keep plugging away though cos what this crowd are doing is dire! I have just checked again tonight to make sure nothing further has gone through cos I've been getting a bit worried that they would chance their arm again - but nothing. I have now stopped my credit card and ordered another just to be sure. Might be wise for everyone wherever possible to do the same!!!

Dear 4148boome My bank also said that they had looked into this company and under the terms and conditions they felt that nothing could be done. However, I had received e-mails from the company stating that both accounts were closed and no further payments would be taken and that refunds would be made in full. On the basis of these e-mails my bank then said that if the payment was not forthcoming they would be able to take up the case. I don't know about anyone else but I think I am pretty careful and I cannot remember being taken to any terms and conditions nor agreeing to them. The company is working on the basis that people are going to find it too much trouble to complain or jump through hoops. threaten them with everything you can think of and demand a refund. If you get the e-mails from them for refunds and cancellations of accounts your bank should then be able to help, however to be fair I got my money back within 2 working days! Good luck

Glad to hear others have got their refunds too. Definitely agree that people should not give up - throw everything at them - bank fraud dept, trading standards, etc etc. they seem to firstly think we will get fed up calling and e-mailing but to be fair for over £150 which not many of us can afford to ignore these days that can't happen. Keep on at them and they do fold but for those on the forum just now keep pressing them cos if they do go out of business or disappear those coming after us will have no hope! From now on if it looks too good to be true - it is! No more great deals will be coming my way ever again!

Well another update. On Friday I updated my report saying that I had my e-mail confirming the refund and to my shock I checked tonight with my credit card and I have been refunded £74.95 and £79.99!!! It only took 2 business days. So for everyone out there tell this [problem] company that you want them to give you e- mail confirmation of refunds and closure of accounts, threaten them with the fraud section of your bank and don't let up. In all fairness I wondered about the chances of a refund but I've got it now! Keep on their case and with any luck they won't be in business long! Please note that my credit card company stated that they would only be able to fight my case if I had e-mails from them confirming refunds - so get those and we should all get lucky! The next thing will be when we get our phone bills in cos god knows where in the world we have been phoning!!!! Lol

Just as an update I have now received several e-mails from this company. They are confirming both accounts have been cancelled and no further charges will be made. The others are confirming that my refund has been made in full and my bank should receive the money within 5 days. I know what everyone else has been saying but to be fair when I mentioned the fraud department of the bank the girl did not even mention speaking to her supervisor at all which seems like a common theme - she just said she was authorised to do this right away. In light of the fact that a lot of people including myself have been advised that they will get a refund this company cannot be that confident that their terms and conditions holds much water! I do not feel that I had to challenge them at all after I mentioned the bank, fraud section and trading standards - it was an immediate decision. And as a 'bonus' they have offered me the opportunity to purchase additional products in the future with a fantastic 50% discount!!! I think not!

I received my credit card statement today to find the two payments had also been taken off. I too was stung witty this company! I had called them but was told that the terms and conditioned covered what they were doing. I had then called my bank and they have marked these payments as disputed. I then read all the blogs and decided to call them back - I mentioned that the bank had marked the payments as disputed, they were passing details to their fraud section, I was contacting trading standards and I wanted my money back. The girl immediately agreed to refund all my money - I asked for a call reference number and e-mail confirmation of the refund and cancellation of the account. She advised e-mail will be received within 24 hours and payment between 7-10 days. I also told her that the amount of reports regarding this was incredible and that it was nothing more than a [problem]. I will just have to wait and see however, I feel a little nervous about how quickly the refund was offered - are we just getting lip service or has anyone actually received their money?