We are currently living in a wonderful house, however weather damage caused the conservatory to begin leaking. It was reported in March last year, and on every agent inspection since then (every 3 months). As the year went on, the leak got worse and worse, eventually leading to the laminate floor coming up, and water damage to the electrics - the breakers to the house were tripping an average of 2-3 times every time it rained. When we told the agent that both the light switch and wall mounted induction heater were drenched, and that the light fitting had filled 3/4 with water, along with 1/2 an inch of water on the floor, they sent electricians out to disconnect the conservatory from the mains - the breakers tripping had resulted in the loss of a freezer full of food, on the lead up to Xmas To add insult to injury, wind damage destroyed part of the fencing to the back garden, leaving it inaccessible from the outside. The conservatory was used at night to house our dog, but recent weather has left her water bowl frozen - the conservatory is the same temperature as outside. This in turn has resulted in the temperature in the kitchen dropping, rendering it ususable for my partner & baby unless the hob is running. And since the kitchen leads directly onto the stairs to the 2nd floor, the temperature throughout the entire house has dropped to the point where the thermostat for the central heating is having to be set at 25 degrees to maintain any sort of comfort. In the meantime, the agency has sent out builders who have in all fairness attempted to rectify the problem, however with it being so long term, water has been blown into the cavity, and can be seen leaking out through pointing during rain. We are at the end of our tether with this, since as far as we are concerned, we are paying a high price for a home which is partly unusable. The garden (and view) - one of the main selling points for our decision to rent is inaccessible, and the conservatory (another of the main selling points) is unusable - water damage has now started to effect our furniture in there as well. We have discussed all the above, at length with the agents, and have pointed out that we are paying rent on unusable features - We did say that under the circumstances, a rent reduction until the repairs were complete would be fair - however our agent just keeps repeating the same line over and over. "It can't be repaired until the weather improves", disregarding the fact that the initial problem was reported nearly a year ago, and that no action was taken until 2 months ago. Is there any grounds for compensation/rent reduction - as far as my research has found, the same agency is letting houses of the same size and location for up to £100 a month less than we are paying.