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theDebtinator

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  1. Hi All, Looking for a little advice regarding some communication from Buchanan Clark & Wells over the past couple of days. I've got a couple of debts with them for EDF Energy (Gas & Electricity) for less than £400 and £250 respectively. They sent me two letters dated 23/01/2012 stating that I could settle each account for a payment of £1 (Specifically the line "As such and without prejudice, we will accept £1.00 in full and final settlement of this account.") I am only paying £1 per month for each account, and for the amount outstanding, it didn't seem all that outlandish that they may want to just get rid of the accounts (they are a couple of years old now). I rang them today to accept the offer, but was told that the letters were a mistake and the real settlement figures were about £100 less the balance for each account. I then received my post for the day and got two more letters dated 27/01/2012 stating that the other letter was incorrect due to an "administrative error". It seems to me that if this sort of activity is acceptable, debt collection agencies could send similar letters out to gain contact. Can I accept the first offer as written and force them to accept the payment, or is the second letter stating it was a mistake enough to get them off the hook? Even if I am still liable to pay the remaining balance, is this something worth reporting? Many thanks for your time!
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