Hi, I spoke to Argos and said, although the item is excluded from the 30 day money back guarantee my statuary rights have been broken. The then changed their minds and told me to take the item back to the shop. After some discussions I received a full refund. I then popped out to another shop and bought the ideal laptop with a much higher spec for the same price. Many thanks for you help Peter

Hiya, Yes, the item number is 508/6490. I have replied to the Email stating that I can not return the Laptop and am awaiting a reply. I will keep you posted. Peter

Hi All, I purchased a Laptop from Argos and the picture in the booklet is different to the one I have received. I would have highlighted this at the time of purchasing but had my brother go and collect and pay it for me. The specification of the laptop is the same but the picture had a separate number pad on the right of the keyboard that I need. The laptop I received does not have this and generally looks allot cheaper. I have contacted Argos and they say that I can not have a refund or return the product as it did not come with a the 30 day money back guarantee. Therefore I have purchased a Laptop that does not suit my needs by way of and incorrect picture, 'false advertising' ? Any advise or help would be greatly appreciated. Peter