In the first week of November I bought an Acer 5750 from PCWorld.
About 2 weeks later I began to have some issues with starting my laptop and called Knowhow.
They helped me restore default settings to the laptop and the problem seemed to be solved.
A week later the issue arose again and once more they had me go through the same process.
This again lasted a week before the issue re-emerged and refused to start up at all.
I took the laptop to the store I bought it from where they diagnosed the laptop with a faulty hard drive which they said they would fix within two weeks.
Exactly 28 days later I received my laptop back.
On the second day of having it back it unexpectedly shut down.
I took no notice of this as I suspected it was maybe an automatic restart due to the several installations I'd made and I didn't see the dialogue box for it.
Sure enough this week, 2 weeks after it was fixed, the laptop has continued to randomly shut down atleast three times a day with a blue screen,
before restarting with some mention of Broadcom and no boot disk being found.
I called knowhow and they have told me I would need to do a full system restore losing all my data (again).
Do I have any rights in getting my money back or being able to demand a replacement?
