Well, in that case I'll do that too. I don't expect them to write it off, I expect them to stop harassing me by phone, that's all. I thought that's what they had to do with a SB'd debt. I'm happy to put letters straight in the bin, but I can't do that with phone calls to my home and mobile.

Sent as requested.

It is statute barred though, that's why I keep saying it. Like I said, if I had had an old account that I'd forgotten about, that's been incurring more and more charges over the last 10 years or so, it's still statute barred. I didn't report fraud to Action Fraud because I suspected someone had used my details, I reported it because Arrow Global have created a payment from me, fraudulently. I want them to acknowledge that the payment didn't happen, that the debt is SB'd and leave me alone.

Hi Lee. The problem now is it's a debt owned by Arrow. I've pointed out that they have already admitted that the only thing stopping this being a statute barred debt is this mystery payment which I have proven was never made. I've asked again that they stop contacting me as it's a statute barred debt. They (arrow global) now want me to sign (I don't think so) a fraud form and state that it's not my debt. I argued that I shouldn't/wouldn't be signing anything, that they lied about a payment being made to try and restart the clock and that I didn't want to receive any more calls (to home and mobile phone) or letters regarding this statute barred debt. They insist that they can't comply unless I fill in and sign a form that they are going to send me. This is a new one to me, and I can't believe that I'm having to go to so much trouble to get them to acknowledge that it's SB I've already provided an action fraud ref no, correspondence from Harrington Brooks which proves the payment was never made and a letter (2 weeks ago) asking them to now stop contacting me or I will report harassment. Even if I had a memory block and somehow forgot about this very old debt, it's still statute barred! I'd really like to put a stop to this as the phone calls are still happening as of today.

So have their multitude of letters over the years Ok, let me know what to shave off and I can send it recorded tomorrow. Thanks.

I received an email from Harrington Brooks, To whom it may concern, Please take this email as confirmation that A***** is not and never has been a client of Harrington Brooks (Accountants) Ltd, Harrington Brooks IVA Ltd or any company within One Advice Group Ltd. Kind regards, so I am sending that along with this letter tomorrow. Please could someone tell me if this will suffice or if I've said too much. Thanks. Dear sirs, I have been receiving letters for this alleged debt since 2013, and each time I have requested the same evidence from you and your other companies – none has been given. You have continued to maintain that this debt is mine and that I have made a payment towards it. This is the last response from me with regard this debt. It is not mine, and furthermore it is statute barred. I wrote to you back in February and again in March to inform you that an alleged debt that you were collecting on behalf of Arrow global/Vodafone, was not mine. Furthermore, any debt would clearly be statute barred. There is no mention of this on any of my credit reports. I asked that you provide evidence that the debt wasn't statute barred, but this still has not been provided within the 21 days . Today 27th April 2015 I received a letter from yourselves -Rossendales informing me that the debt was not statute barred due to Arrow Global receiving a payment for £6.33 in Aug 2013, by bacs from Harrington Brooks and on my behalf. I contacted Harrington Brooks immediately, who confirmed what I already knew – they did not make any such payment on my behalf, indeed they confirmed I was not and never have been a client of theirs. Please see attached email confirming this. I have also contacted Action Fraud and opened a case regarding your insistence that I have made a payment to this alleged debt. The case ref no: NFRC*****. I feel that you are not only harassing me, but you have also created a false payment to try and force me to pay the amount you claim is owed. May I suggest you now contact Harrington Brooks to confirm that no payment toward this alleged debt has been made on my behalf, and that you then remove all details regarding myself from your and your sister company's accounts. The Regulatory Debt Collection Guidance states that “continuing to press for payment after a debtor has stated that they will not be paying a debt because it is statue barred could amount to harassment contrary to section 40 (1) of the Administration of Justice Act 1970”, which again should you try and proceed to court I will also use this as a defence. You have legally notified me that you are the legal owners of this debt, therefore, I further request that when you confirm that you are no longer pursuing this debt due to it being Statute Barred, that you further confirm that the debt will not be sold on, passed to any other collector or returned to the previous owner, which will be deemed to be an action not in accordance with the FOC Guidelines on Consumer Debt. Further if at a later date another company, either as a new owner or acting on your behalf contacts me regarding this debt, then this will automatically result in an immediate complaint to the regulatory authorities, without further recourse to your complaint procedure. Sincerely,

Well, I guess I'll just resend the statute barred letter and include the case number from the Action Fraud people and also the info from Harrington Brooks.

It seems that they give up for a while and then decide to have another go. This is the first time that they've provided any info regarding the supposed payment though, which is why I want to respond and let them know I've contacted Harrington Brooks. Is there a template I could personalise for a final response from me?

Thanks, I was looking back through these earlier and wondered if the merge could be done. Is there a template I could personalise, to send to Rossendales? As I said, I'd like to make it clear this is the end of the line.

I can't remember exact details but it had to be around 2000/2001. The account has never received a payment from me or anyone else, I haven't used vodaphone for about 10 years, and that was PAYG. I appreciate what you're saying about responding, but I would like to have the last say on this and let them know that I didn't make the payment as confirmed by Harrington Brooks and that I've opened a case with the fraud company they told me about. I'm just not sure how to word it.

Could you advise of a last letter to send please? I know I didn't pay it, HB know they didn't pay it, but couldn't they still act on this? I want them to acknowledge and confirm in writing that they are chasing a statute barred debt. **this debt was never on my report.. at least not after 2008, when I started regularly checking it.

Hi all, I need some help with my debt collection nightmare. I have been disputing a debt with Vodafone for £874 (an awful lot of that are fees from the debt being passed around) for about 6/7 years now. I get letters sent to me every now and then by either Moorcroft, Rossendales or Arrow Global. The last letter was sent 2 weeks ago, again requesting proof of debt, proof it's not statute barred, and most importantly proof of a payment they said I'd made (I also included copies of the last 3/4 letters they've sent to me, usually switching companies - ie, one from Arrow, then from Moorcroft etc). I received a letter a fortnight later saying they were looking into it, account placed on hold and that I should hear from them within 20 days or receive an update as to when I should expect to hear from them. I received a letter this morning from Rossendales saying they were pleased to inform me that the debt wasn't statute barred as they'd received a payment of £6.33 by bacs from Harrington Brooks to Arrow global in August 2013. I was furious, so I called and (after asserting I didn't acknowledge the debt) said that they were making these things up in order to chase this clearly statute barred debt. I told them that my last letter requested proof of the debt, and proof of the payment. That they simply write back to say they had received a payment, is proof of neither. I called Harrington Brooks who have confirmed that I am not, nor have I ever been a client of theirs and most importantly that they haven't made any payments on my behalf (they did suggest that it could have been an accidental payment made by entering an incorrect reference number, but I doubt it). I also called the Action Fraud number that Rossendales kindly provided me with, and opened a case. I stated that they have never provided me with the proof I've been requesting for at least 5 years, and that they are making payments up to try and make the debt payable. My credit reports aren't showing anything yet, but I'm keen to get this resolved once and for all. My statute barred letters (template from here), mention of suspected fraud on their behalf a nd threats to go to the ombudsman aren't having any effect at all (I also include that passing the debt on to another agency will result in my reporting them). If someone could please advise me of what I need to do now, I'd really appreciate it. The stress from this is unbelievable

Hi all, I need some help with my debt collection nightmare. I have been disputing a debt with Vodafone for £874 (an awful lot of that are fees from the debt being passed around) for about 6/7 years now. I get letters sent to me every now and then by either Moorcroft, Rossendales or Arrow Global. The last letter was sent 2 weeks ago, again requesting proof of debt, proof it's not statute barred, and most importantly proof of a payment they said I'd made (I also included copies of the last 3/4 letters they've sent to me, usually switching companies - ie, one from Arrow, then from Moorcroft etc). I received a letter a fortnight later saying they were looking into it, account placed on hold and that I should hear from them within 20 days or receive an update as to when I should expect to hear from them. I received a letter this morning from Rossendales saying they were pleased to inform me that the debt wasn't statute barred as they'd received a payment of £6.33 by bacs from Harrington Brooks to Arrow global in August 2013. I was furious, so I called and (after asserting I didn't acknowledge the debt) said that they were making these things up in order to chase this clearly statute barred debt. I told them that my last letter requested proof of the debt, and proof of the payment. That they simply write back to say they had received a payment, is proof of neither. I called Harrington Brooks who have confirmed that I am not, nor have I ever been a client of theirs and most importantly that they haven't made any payments on my behalf (they did suggest that it could have been an accidental payment made by entering an incorrect reference number, but I doubt it). I also called the Action Fraud number that Rossendales kindly provided me with, and opened a case. I stated that they have never provided me with the proof I've been requesting for at least 5 years, and that they are making payments up to try and make the debt payable. My credit reports aren't showing anything yet, but I'm keen to get this resolved once and for all. My statute barred letters (template from here), mention of suspected fraud on their behalf and threats to go to the ombudsman aren't having any effect at all (I also include that passing the debt on to another agency will result in my reporting them). If someone could please advise me of what I need to do now, I'd really appreciate it. The stress from this is unbelievable. Thanks.

Thanks for showing an interest, I'll certainly be in touch when I've received a response from Moorcroft.

Yes Brig, I check all 3 monthly. Posted off the letter omitting the last paragraph.