Vodafone/communication????
Not in the same sentence!!
They appear to be ignoring me regarding a complaint
I have with them over faulty HTC Desire C purchased from them.
Long story - short!
- Phone been in for repair 3 times each time coming straight back with a different fault, although was told after 1st repair I had been issued a "Brand new" handset.
- As all repairs unsuccessful and heading for a 4th requested replacement or refund, but as phone now over 1yr basically told to get stuffed. Pity they seem to have forgotten they issued me a "New" one…………..but hey ho still get stuffed!
- No-one in 2 stores I visited could give me Complaints address and referred me to website.
- So referred myself to website and wrote to store and Customer services and again hey ho I have been ignored.
- What silly billies, I did include the Ombudsman in my complaint and I know the sales of goods act and all that is on my side and if my next stop is the small claims court so be it!
I started with Vodafone 20yrs ago with a Sony mars bar??
and have always gloated how good the network is especially when friends have been climbing mountains
and hanging from trees, looks like I shall now be joining them!!