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dancol2k

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  1. Similar story to just about everyone on here... Bought Bmw 320D 07 from car shop in June 2010, 68k on clock with 1 previous owner, full service history. Sounds like the perfect used car to buy.. Given the hard sell from salesman for my RAC Gold 3 year warranty (£700) that is eligable for any car up to 10 years old and 100k miles. He told me for piece of mind i needed the cover, explained all these expensive parts that are covered. Mentioned nothing of "Wear and Tear". Now the bearings are heavily worn causing a terrible noise on gearbox. checked my policy gearbox and bearings both on the list (Yippee i was thinking to myself) here are the sequence of events since. Taken car to local garage - inspection fee (when RAC contacted, told that the car needs to go to transmission specialist to be stripped) Taken car to transmission specialist - fault found - contacted RAC -(insisted on sending out an independant engineer) Independant engineer visits - claiming fault caused by wear and tear. (How is he independant if he is on there payroll?) surely the only independent engineer is the one at the garage because hes gettin paid either way. I call RAC, they tell me im not covered and to check my policy for T&C for "wear and tear exclusion) Now this has left me with a total bill of £2500 and no car for 9 days, all i have is a reconditioned gear box with a 3 month "warranty" from the garage. Sickening. Question for anyone on here trying to defend the RAC warranty. Providing warranties on cars up to 10 years of age, up to 100k miles on.. can you tell me what parts will not have some signs of wear and tear..? Surely as soon as you take the car off the drive the wear and tear starts.. Covering only instant mechanical failure, covers nothing.. without wear somewhere how would it fail.. it would still be new?!? Not sure who to pursue... Car shop for miss selling me the product, or for selling me the warranty that is not fit for its purpose. Should i pursue the RAC for providind such a useless warranty?? Any advice or arguement welcome...? Dan
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