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Jaz70

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  1. I bought a Samsung 40" LCD TV from Comet in Oct 09 for £750. Last weekend I switched it on to be presented with sound but no picture, menu or anything. I searched the internet about what to do, and found information on here and the AVForums regarding your rights under SOGA and especially LCD TV's. So, I have had an independent inspection done, where he found out it is the main chip/board that has burnt out. I have rung Comet and then written a (templated from here) letter to Head Office in Hull, regarding the breakdown and claiming my rights under SOGA etc and that 20 months was not sufficiently durable for a £750 TV. I have just had a call from them, only offering me their repair man call out for £69.99 or £125 which covers call out and parts up to £150 - I will have to pay more if the parts cost more The lady who rang disputed the fact that 20 months was not sufficiently durable and since they had had no reports of this fault before it was unlikely to be a manufacturing fault and just normal wear & tear! *sigh* Apart from not buying anything from Comet again, what can I / should I do?
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