there are some forum members giving information that you can in fact employ a solicitor and send the bill to your insurance company you should look into some of the posts that give this info I have and I have already been to a local solicitor who has agreed to take on Sanatander and aviva i my case Cjascavj999

Hi I am new to this forum as a new person to this forum I must say that boardwalk 220 is a very good source of information I am having similar trouble with cunnigham lindsay I have waited a full six months only to be told that it was not my next door neighbour who flooded my house but it is rising damp that peeled thewall paper offf my walls and ruined my carpets as well as ruining my whole families health .I am not waiting any longer and have taken the advice of one of the other forum mebers and have taken on my own solicitor and i intend taking cunninham lindsay to taask about my complaint and then send them the biil. it is my understanding that this can be done but the final bill will be sent to my Insurance Company the person who flooded my house has sold the to another person and dumped us to prove that the did flood our house cunningham lindsay are now telling us to prove the next door neighbour was negligent and we have to prove this also they are trying to get out of a large claim by sayinh we had rising damp before we were flooded out I Will take this to and end and pursue the persons resposible to the ends of the earth if need be. Cjascavj999 I'm just asking if anyone has had any experience of the loss adjusters Cunningham Lindsay? My parents were unfortunate to have a house fire on the 2nd January which badly damaged their property. They are insured through Saga, which I understand is part of Norwich Union. Cunningham Lindsay were appointed as the loss adjusters for the claim and house restoration. It has to be said they are the worst and most unprofessional outfit we have ever had the misfortune to deal with. We are unable to speak to our alleged claims manager and loss adjuster as they never, ever answer phone calls and emails. They certainly never reply to messages or call us back. We have had instances of them putting the phone down on my parents. We have only seen the loss adjuster once in person! We never get updates as to what is happening regarding restoration, in fact is is very rare for them to call us at all. They left us marooned in a motel for in excess o 4 weeks with delays moving into rented property (due to a forgotten cheque) which had been arranged 2 weeks after the fire by ourselves. We are effectively our own claims managers, constantly calling the building contractors Asprea and sub contractors Ansa making arrangements for yet another 'inspection', and to find out when and if they are ever going to start work on the house. To this date nearly 9 weeks after the fire, not one stitch of work has been done to start to restore the house, which has been sat damaged through one of the coldest winters for a good few years. We really don't know where to go for advice on how to sort the mess out, we have a contact at the insurance company who trys to help, but once you put the phone down it seems we are forgotten about once again. We have lodged a complaint with the insurance company, but it doesn't seem to make any difference.