hi all i wondered if anyone can help me as i dont no what to do next,
a few weeks ago two delivery drivers delivered a sofa to a neighbour who lived above me,
instead of taking the wrapping and cardboard downstairs they chucked it over the balcony ( i live in a lower masionette) along with one part of old sofa
the cardbaord landed on my front garden and broke several heads off a plant that i had grown from last year(my dad bought these last summer but as since passed away recently)
i was extremly upset and had a go at the drivers, it was made worse by their manner oh its only a plant yes it is but my dad bought them plus i suffer from severe depression,
i phoned brighthouse up and it was agreed with the manager that i could fetch some plants my husband as took me to 7 different garden centres and not one was in stock
i left it two weeks and hoped that there would be some in stock , but no
last thursday i telephoned them to ask what i should do as i didn't want to take the micky so to speak its now monday and still haven't had a phone call,
i've phoned three times today
first was i'll pass it on,
phoned at three i'll get him to phone you in an hour
quater past 4 he's in a meeting i'll make sure he phones you before we close
half five tried phoning they're shut
i've sent them an email
told them they have till ten in morning to sort it out
is there anything else i can do
i'm at end of my teather and can feel myself boiling .
Sorry for going on but i am so mad.
thank you for your help