I am looking for a bit of advice.
I bought an acer laptop from Comet in Sept 2009 and after approximately 6 - 8 months i was getting barcodes on the screen and the battery wasnt lasting more than an hour, spoke to several people from Comet and took it back to store for them to send back to Acer, was never sent back but checked in store, laptop was only reset to factory settings and was told battery was fine.
In Feb 2011 the battery was completely dead and laptop was cutting out using the charger, after several emails and phone calls i was to send it back and if a manufacturing fault was found i was to recieve an exchanged laptop.
To cut a long story short the battery was found to be faulty and a refurbed one issued, the laptop has been back to their service centre 4 or 5 times and told no fault could be found. I think the fault is the socket on the laptop where the charger goes in to.
I went to consumer direct and trading standards and now Comet say the charger is faulty and have replaced that, i know its not the charger as i tested it on another Acer laptop to check before i sent it away.
Also today the laptop has been gone 4+ weeks and Comet told trading standards they have replaced the charger and tightened the socket into laptop JUST IN CASE IT WAS LOOSE AND CAUSING PROBLEMS.
Am basically banging my head against a brick wall, this has been going on since Feb and this time 4 weeks and i still dont have the laptop back.
Can anyone offer me any advice on what to do next.