Smudger197722
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In January I placed an order for a conservatory and paid a deposit, based on the conservatory work we also ordered a kitchen, which will be a complete redesign as the conservatory company will be carrying out the following work: - Removing back door - Bricking up back door (to allow kitchen units to be installed) - Removing window to create arch/walkway into the conservatory. The kitchen design is based on this working being completed We are now ready to have all the work done and a number of conservatory staff have been out to measure up, we have now been told that we need to pay an additional £1000 to them as a different roof is required. At no point was this ever mentioned in the first quote nor in the subsequent visits thereafter. I would like some advice on a few things: 1. Do we have to pay the additional £1000 to the conservatory company if we have an agreed signed contract already in place and we have paid a £500 deposit? 2. If they cancel the conservatory order and I have to pay for the above building work to be carried out in order for the kitchen to be completed can I claim the cost of this work back against the conservatory company in the small claims court. 3. Is there anywhere that I can get advise on how to go ahead with a claim 4. If the kitchen order can not be completed on time or to order and I incur penalty charges from the kitchen company can this be claimed against the conservatory company? 5. Should I write to the conservatory company letting them know of my intentions if they cancel the order before proceeding with a claim? Any advice on this would be helpful Thank you
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