I would also suggest to anyone who wins a nightmare claim against CIS......................Go directly to their nearest national newspaper and tell their story. I am the daughter of a taxi business owner and cannot believe the treatment I have had from this company??? I have never crashed a car IN MY LIFE and have had THE most horrific time with this company? Ironic as it is ............Only changed to them when the financial climate changed and I was looking for a better deal??? Go figure? Sometimes the grass aint always greener! Good luck! x

As someone who has an ongoing complaint of over 1 year with CIS........I don't think the issues lie with the basic ins and out or rights and wrongs?? My firm belief is it lies in very much with the fact that they will do anything to avoid paying out? Sad....But very true x It would appear that they will say and do anything to avoid paying out in these financial times. I do hope things work out well for you x