Hi everyone I got our refund but not the full amount!!! what a suprise. Called Freedom group they have refunded the remaining monies owed this took less than a week. was also told that R-Travel have ceased trading yipppeeee!!!! Me and my family are going on holiday on Tuesday to Crete, thank goodness it wasn't to Turkey with holidays 4 u as they have gone bust today. People effected get your claim in and be persistant it will pay off eventually xx good luck everyone

Hi I emailed Huntswood on tues 26th April they have responded today wed 27th April stating that a full refund has been approved and will be deposited into our account in the next 14 days. We wait and see. Looks like we could have a summer holiday this year after all. That is if we get the full amount. I'll let you know how we get on. R-Travel are still hopeless this could have been resolved in December if they had pulled their finger out!!!! Good luck to everyone else

Hi we booked last Feb and paid our full balance in May to R-Travel, amount paid 1700.00. As yet had nothing but a struggle getting through to anyone. My claim was sent off in August when we came back from our holiday which we booked because we lost our one with Goldtrail to Turkey. We heard from Huntswood October time and they have been very helpful and kept in touch by email. Huntswood required more information in the form of a Atol Receipt, I have never had one so contacted R-Travel to get one from them to forward on to save time, this was December 2010, after lots of phone calls I spoke to a manager on 4th March who said it would be dealt with quickly and I would get a confirmation and copy of paperwork, three phone calls later and its now been bulked with a load of other claims and sent off to where I couldn't find out as the assistant on the phone terminated my call(how rude). Currently sending a letter of complaint to R-Travel to see if I get anywhere, not holding my breath. Yes lots of monies outstanding so no summer holiday for me and my children this year unless I get a payout. Even thought of giving Dominic Littlewood a call see what he can do for us all. Hope we all get our well earned money back. muthacutta x