I know this is an old thread but I'd be interested how Mad got on with this in the end, I'm having major problems with UW at the moment since joining them in June when I moved addresses. Basically I live in a 1 bedroom flat on my own, with electric wall heaters (which I try and avoid using) and no gas and my bills are still £100 a month! After complaining and asking for information they have subsequently increased to £200 for this month. Ridiculous.

Should I also give them the dates of agreement, payment schedules & my DOB as well?

Hi all, First time poster so hope I'm not breaking any rules with this one. I've had a number of loans over the last 10 years, some with and some without PPI - I've been keeping an eye on the whole issue for a while now and always though it wasn't worth claiming as unfortunately I'm one of these people who nevers keeps financial documents. Looking at my credit file from creditexpert, I can see that I've had the following loans: Egg Account Opened Account Closed 19/05/2005 23/12/2006 23/12/2005 09/11/2007 Barclays Account Opened Account Closed 08/09/2006 07/11/2007 26/10/2006 04/07/2007 05/11/2007 10/12/2008 And I know I had a Welcome Finance loan, going back possibly to around 2003 - but I can't be 100% sure. To be honest I can't even remember if I didn't had PPI on all of the above, so I guess my question would be - is it worth claiming for the above if I don't have any documentation or numbers relevant to the agreements? If so, where do I start - would it be with a SARs request? Apologies for asking lots of questions that I'm sure have been answered before, not really sure where to start with this one.