I'm aware of that but havnt even installed my CPU as once I saw the damage I dint bother

it is a socket 1155 motherboard, and the pins are kind of flimsy. I have sent them a letter of complaint and see how it goes from here. edit: this motherboard type p67/h67 has been diagnosed with a problem (something to do with the sata drives) and are being replaced to all costumers who bought one with a new one in april, would this cover me if i am not successful in finding a replacement/refund thanks for the reply

yeh the pins were covered

yes that was just a mistake i realised it after i posted, i am living in the uk was just a general mistake

Here is a draft of a letter i intend to send them, again some suggestions on how to proceed after are welcome, Dear Sir/Madam, On Sunday 27th February, I bought an Asus P8P67 Pro motherboard from you for $120.42 that is faulty as some of the pins on the CPU are bent and it was picked up before installation of a CPU. For your information, the Micro Direct reference number is PXXXXXXXX I complained at your Upper Brook Street branch within 24 hours of purchase and as stated in your terms and conditions. I was told there was no possibility of damage being caused except by myself and then referred back to the manufacturer to quote for a repair. This is not acceptable and I wish to reject the goods and claim a replacement or refund. Please respond to my complaint within 7 days. Yours faithfully

i returned twice as once the manager was not present, both times they deflected the question and said i should of checked the product before leaving, and theres nothing they can do and said i should contact the manufacturer. however there has been a recall of the motherboard i bought for a different defect, does this change anything? thanks for the reply

it was boxed, it was one of the newer generation motherboards where cpu pins are on the motherboard and not on the processor.

Hey everyone, last weekend i bought a motherboard from micro direct as i was building a new computer, as soon as i got home i immediately realised bent motherboard cpu pins on first inspection, i am a regular computer builder and the damage was not caused by my self. I went to return it and they simply said they wouldn't replace it as it was physically damaged and wasn't covered by the warranty, and pointed to a sign that said to check pins before leaving the store which i had previously ignored, they then said there was nothing they could do and for me to buy a new replacement motherboard. are there any suggestions on what action i could take as it cost a reasonable amount of money, thanks