My girlfriend & I are currently in a battle with Ashbourne (AMS). It’s clearly not a good sign there are so many others with the same problem, but its comforting to know were not alone. Address: PO BOX 10920, Shirley, Solihull, B90 8YB (to make sure we’re talking about the same company). My girlfriend joined Body Lab in Bletchley about a year ago. At the time of joining she was told the contract could be terminated via one months notice or transfer the membership to another person. My girlfriend has since stopped using the gym due to work commitments, she contacted the gym to give one months leaving notice. She was confronted with a torrent of abuse and told in no uncertain terms she couldn’t. Even saying such comments as ‘if your pregnant you still cant leave’ or ‘its like saying you have a new born to look after and cant make it to the gym’. They abruptly and rudely said she would have to continue paying no matter what as there is a signed contract. The only way to relieve the contract was to move at least 15miles away showing utility bills to prove it or the sales agreement from selling her house. My girlfriend was thinking of moving to Flitwick due to personal circumstances and would have been paying rent only; the home owner paying the bills and so forth. It was then agreed car insurance and passport could be used. When calling AMS to confirm they insulted her by saying a girl of that age would not be in this position and must continue paying no matter what. With no luck she contacted AMS at a later date to be greeted with yet more abuse from their staff. So I have been in contact with Office of Fair Trading (OFT) and they are asking if Lou would fill in a questionnaire & possibly be a witness against AMS in court. I would urge anyone else to get in contact with the OFT so they have the best possible case to stop them trading. I want to write a letter to AMS stating that we will no longer be paying them anymore money, so hopefully I will be able to post on her some good news soon. If anyone has any advice on the best way to go about this please feel free to get in contact me. Thanks

Hi there, I am just about to embark on this journey with Ashbourne on behalf of my girlfriend. She has tried speaking to the gym & Ashbourne and both have been nothing but rude and hostile towards her. Unluckily my girlfriend is unable to find her contract although she is pretty certain that she is on the ridiculous 36 month term!! She too was told that she could leave at any time & when it came to it she was told that person conveniently doesn't work there anymore. So at the moment I am on a fact finding mission to try and find the best way to word the letter. I will be interested to hear how you get on Rosiejones88. Good Luck.