We bought a tablet computer for our daughter at Christmas through Amazon. This item has now stopped working (not charging up). We asked Amazon to replace or mend the item but as we are outside their 14 day period, we were directed to the seller. The seller refuse to respond. Amazon refuse to get involved further as they claim they are not the retailer. However, we paid Amazon so surely they are under the Sale of Goods Act and are obliged to organise refund or repair. Can anyone help us here, please?
