I too have just been sent a bill for over £600! the car is 4 years old for goodness sake, and they have sent me photo's of the 'damage' which is just wear and tear - and you cannot see any damage in the photo's, and they say the car is unavailble to re-inspect - so Im supposed to take their word for this. a) the damage is honestly just wear and tear and most of it is expected for a car of this age b) they are not proving the damage c) they should have given me the opportunity of reacting to this report BEFORE taking the car away, as I could have got this work done BEFORE handing the car back. Its nonsense to expect the car to be in showroom condition after 4 years, and unreasonable!