Thanks for your reply. Im sure that i didnt mis-read the meter. I have had electricity bils in my name before in the past and have never encountered any problems. I have just spoken to npower who want to inspect the meter as the readings are very strange, the ending one is a smaller number than the first one I gave and because the readings is so high, the npower bill is for around 33.5 units per day, which every person that I speak to at Npower agree that it is unusually high. There is a live account for the property so they believe that someone is living there. I went round today and saw no signs of someone living there, it looks just as we left it. Npower said that the best thing, given my suspisions towards the landlord, would be to ask the current tenant to contact them to sort this out, as it is in everybody's best interest. I will try again later today. However myself and the other housemates felt that the landlord was pretending to live at that address as the landlord received bank statements and other post to the address and kept herself on the electoral poll despite having not lived there for at least four years. Currently the landlord appears to be ignoring all atempts from myself and my other house to contact her. (emails, phone calls and texts) Is there anyway to obtain some kind of court order to enter the property? What can i do?

what are my options if chargeback doesnt work? I just spoke to the bank and they will verify the matter tomorrow, but it doesnt look very likely at the moment

whats chargeback?

27th april '10 with a credit card

I see. Thanks very much for all your help

Hello, After moving out of my house i received an electric bill for £870 for the period Dec 09- July 10. I really feel that this bill is way too high and the first person (I have spoken to a few people from Npower now) I spoke to at Npower agreed with me, that it didnt seem correct. The bill is based on the meter reading I gave to Npower. The gas bill for the same period is £255. The heating and cooker were both run on gas. Given this I am worried that the electricity is being stolen, especially as some of the landlord's family live next door to this end of terrace house and the landlord does not seem to be entirely above board. Can Npower go and check this out? Will/can they charge for this service? Im also wondering if there is perhaps a fault in the system to cause such a high bill, can this happen? Warm regards

ok thanks Ive just seen your question about a land registry search on the property, how would this help?

the over payment occured as i did not cancel my diret debit in time, due to my not knowing if i was going to move out or not.

yes

Hi Mr Shed, Thanks for your speedy response. I have just checked the contract and the only address on the contract is the address for the house we rented. There is a section in the contract for the landlord address, however this is blank.

Unfortunately I over paid my landlord one months rent. When i spoke to the landlord she said this was fine and she would return the money to me and I text her my banks details so she could do this. This was on the 7th oct. Since then i have tried calling her and texting her but she hasnt answered her phone nor replied to my texts. I have also emailed her on the 21st, so fairly recently, but she still has not replied. A relevant point may also be that she is attempting to withhold the whole deposit, an issue which one of my other ex-housemates is dealing with, thanks to this forum. This makes me think that she may not be entirely honest We do not know her actual address, she was on the electoral poll at living at the same address as myself but this was not the case in reality. Her sister lives next door to the house I rented from her. what can be done?

Hi there, In may of this year i bought some fire fans from the above company. When they arrived we discovered that they were not made very well at all due to bad soldering (the fans are mostly made of metal) one of the fans (from two sets) broke the first time we used them and on another one of the links was very weak and therefore is likely to break. Therefore we complained to Trick Concepts and offered to return them to USA where the comapny is based as we wanted a full refund, a replacement would not do as we could see that they were just made badly. Each set had cost us over £100 each so we didnt think the product good enough to keep. Many emails passed between myself and the company until they realised that i was serious about sending them back and would require trick concepts to refund the postage to do so. In the end they agreed to refund the amount the fans had cost us this was at the begging of august. At the end of september i asked where the cheque they said they were sending had gone too. They have not replied and in a few days another month will have passed. what rights do i have? is there anything i can do to get this money back? warm regards kat