Cheers mate, but i've already sent one off ! ha. This is what I have sent - 29/09/10 KGM, KGM House | George Lane | London | E18 1RZ To The Company Secretary/Head of Compliance/Data Protection manager. Re: My Name - My Policy Number I am writing to make a subject access request under the Data Protection Act 1998 for any personal information you hold about me. I would like you to send me all kept information including data on microfiche, in archive, on tape, in a cardex system, in sound recordings and in screen notes, and any other recorded information, the right to disclosure is provided by the Data Protection Act. I have included a cheque for £10 (The maximum you can charge for such request) If there is no fee, please return the cheque with the information. I will look forward to receiving the information within 40 days. If you have any queries or questions then please contact me on – XXXXXXXX XXXXXXXX Yours faithfully, Would that be ok or should or should I send another with the ID and more details like the one above ?? Cheers

Do you have or know where I can find a SAR template to cover this ?? I have seen a few on here and they mention courts and banks etc ??? And don't really fit the bill. Cheer again

Do you have or know where I can find a SAR template to cover this ?? I have seen a few on here and they mention courts and banks etc ??? And don't really fit the bill. Cheer again

I have emailed them asking for details of their Compliance/Data Protection Manager, so I can send them a Subject Access Request, they haven't replied yet, I will post a copy tomorrow. They have already suggested that I go above their head. I have written to Lloyds complaints dept. And already have a letter printed ready to post to send to the FOS. I am also waiting on legal advice from my solicitor too. Cheers again for this, I was losing confidence in my battle to win back my NCB, but you are giving me hope again. As for the call, they keep telling me without the Time and the Date they cannot do anything as they don't have the resources to search for the call.

Hi there, I have been in contact with KGM and they are refusing to trace the call. They are saying they need the time I called, the date and who I spoke with before they will even start to trace it.They are also refusing to reinstate my NCD, as they are also saying the call never took place !! They took 2 years for the claim and said I lose the year I made the claim in. I only went with KGM because I was told by them that i'd lose nothing.

Hi there, firstly I am new to this site, so I would like to start by saying Hello.........Helllo. Right, my issue is with KGM motor insurance who I used via Lancaster brokers. I was with KGM for 4 years and left them at my renewal stage this year. In April I was involved in my 1st ever accident, it was my fault but there were no damage to my car and very little to his (I freewheeled out of my drive into a parked car). We agreed that I would pay for any repair (if any cos there were nothing visible) out of my pocket and we wouldn't get the insurers involved. He then went behind my back to his insurers, they then contacted me with an invoice to pay £350 to settle, because I was new to all this I said no and rang KGM for their expert advice, I was then told on the phone by one of their team "let us deal with it" when I said I didn't want to lose any no claims he replied "because it is such a low amount you will not lose any no claims and your premiums will go up by pence, if you do lose any it will be one year tops" This seemed better than paying the £350, so I did that, and let KGM deal with it. THEN When my renewal came through it had gone up by £1500!!!! When I rang to find out why they said i'd lost 3 years No Claims due to the accident !!!! They refuse to believe I was given the above advice. I have been told by KGM that every phone call is recorded but they are refusing to trace my call. Is there any laws around these calls ? Do they have to supply a copy to me on request ??? Many thanks in advance Lee

Hi there, firstly I am new to this site, so I would like to start by saying Hello.........Helllo. Right, my issue is with KGM motor insurance who I used via Lancaster brokers. I was with KGM for 4 years and left them at my renewal stage this year. In April I was involved in my 1st ever accident, it was my fault but there were no damage to my car and very little to his (I freewheeled out of my drive into a parked car). We agreed that I would pay for any repair (if any cos there were nothing visible) out of my pocket and we wouldn't get the insurers involved. He then went behind my back to his insurers, they then contacted me with an invoice to pay £350 to settle, because I was new to all this I said no and rang KGM for their expert advice, I was then told on the phone by one of their team "let us deal with it" when I said I didn't want to lose any no claims he replied "because it is such a low amount you will not lose any no claims and your premiums will go up by pence, if you do lose any it will be one year tops" This seemed better than paying the £350, so I did that, and let KGM deal with it. THEN When my renewal came through it had gone up by £1500!!!! When I rand to find out why they said i'd lost 3 years No Claims due to the accident !!!! They refuse to believe I was given the above advice. I have been told by KGM that every phone call is recorded but they are refusing to trace my call. Is there any laws around these calls ? Do they have to supply a copy to me on request ??? Many thanks in advance Lee