Hi dx,
my replies are:
Firstly, please check whether this is a PENALTY charge or a PARKING charge. If this is a PENALTY charge, please see here.
It is a Parking Charge Notice
For windscreen tickets (NTD) please answer the following questions.
1 The date of infringement?
Four tickets:
1) 7 November 2017
2) 8 November 2017
3) 11 November 2017
4) 12 November 2017
2 Did you appeal to the parking company?
Yes. My appeal text (edited to remove some details) is as following:
Dear Sir/Madam,
within short period of time from 7/11/2017 to 12/11/2017 I received four parking tickets from PCM company. Herewith they all are being appealed.
My car has been lawfully parked in its allocated secured parking bay #XX since April 2016, which is rented by me together with the flat on long term basis. It turns out, PCM have changed style of parking permit stickers and made my current and unexpired permit void without informing me. I didn't know that parking rules had been changed and that new parking permit stickers were issued. We haven't received new stickers per post. PCM claim that new parking permits had been delivered in an envelop and they were addressed to "Current Occupier", however we haven't seen these. On 15 November PCM have issued me a temporary permit NS XX EXP22.11.17 and on 16 November sent to me a permanent permit, which is now displayed in the car.
Please make this and all the following parking tickets void PM1113XXXX, PM1113XXXX, PM1113XXXX, PM1113XXXX. This is on the basis that the car has been parked in the correctly allocated bay and I haven't been notified of any upcoming changes or issued a new permit on time.
The estate management company First Port has also confirmed that these tickets would be voided "without a problem". For further details refer to email communication between PCM, myself, and landlord XX.
Regards
If yes, has there been any response?
I had to appeal each ticket individually and it was done on 19 November. As of 22 November there are two replies:
1) Appeal rejected (attached)
2) Appeal rejected
3) No response yet, no NTK
4) No response yet, no NTK
Note, that in rejection letter they state that Permits were issued on 16.11.2017. I believe it is a typo and they wanted to write 16.10.2017, otherwise it doesn't make sense. The second rejection letter has same typo.
If no, have you received a Notice To Keeper? (NTK) Did the NTK provide photographic evidence? n/a
3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) n/a
4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process?
[it is well known that parking companies will reject any appeal whatever the circumstances] n/a, but further appeal would be via IAS
5 Who is the parking company?
Parking Control Management (UK) Ltd, from Slough, SL1 2XF
6. where exactly [Carpark name and town] did you park?
It is gated parking under the dwelling complex. The name of the complex is OneSE8, which is in Greenwich and Lewisham boroughs of London.
Before filing appeals there was communication with team issuing permits at PCM, and also between landlord and the estate management company. In these emails the landlord has stated that I am parking with his permission, and PCM have confirmed that they had sent permit to "Resident/Occupier" as opposed to myself or landlord.
appeal rejection.pdf