Well what can i say that hasnt been said before.
Ok i had a provident loan, i defaulted and the debt was sold to moorcroft! Over the next year i made my payments every month and finally in July moorc wrote to me saying the account and debt had been cleared and sent me a statement and letter.
I checked my credit file this morning and i have defaulted saying i have never paid
they took my rating from a high one to very low
i need help in dealing with this please.
My first step is to call prov and explain what has happend, then i will scan and email the documents to show them all has been paid.
What should i be weary of? How long until prov remove the default from the file and marked as settled?