Has anyone had dealings with capital finance one? They are a complete shark of a company, I originally applied for a Payday loan with them, then cancelled it within a couple of days!! Basically they took the interest that would have been due on the loan from my account, without my authorisiation!!! Now if they had just refunded it, their wouldn't really be a big issue! But they are rude, full of rubbish about one thing or another, and don't answer the phone, at all. Or respond to e-mails, if..(and I use the word IF carefully) they do answer the phone, they just feed you nonsense about this that or the other. They are a very small outfit, maybe 5 or so people working there. You no this because its only ever 1 person that answers the phone!! But I have been gathering a case against them, to take to the FSA! I know this might seem petty, but I will NOT be taken for a MUG!!!! So I have also reported them to the police, and emailed them this below letter : ************************************************** ** Well done!!! after repeatedly ignoring my e-mails and refusing to answer the phone, I have now taken the matter of you taking money from my card without my consent into my own hands and 32 other people, (so far) and coming up with a load of !!!!!!!! about refunding it. I have now gathered a group of people who have all been messed around by you, namely you taking money from peoples account without authorization etc... which is fraud and theft!! Which I have done through an internet forum. I have taken the names, numbers and testaments, and have taken the case directly to the FSA, Trading standards and I suppose the best in my opinion! I have reported you for theft, and fraud to the police, as the other agencies are notorious for delaying processes with "white tape" I have already given my statement to the police, and then I presume they will take the matter further with your local police, as I am up the other end of the country, although I know your area very well. I have also set up multiple web forums to encourage anyone who has been messed around by you to go to the FSA, contact me, and anyone who has had money taken without their consent to go to the police!!! In the past 2 days, 3 people have said they will go to the police with fraud / defraud & theft allegations!! I have given them the number of a DI, that I have been given who deals with financial crimes, and based in London, if your reading this Barry, you are the name they have as I have never spoken to anyone else at your offices, and really very much doubt their are any more than maybe 5 of you there anyway!! You are also breaking the law, as it is impossible to view the T's & C's through your website, and I and many other people cannot do this either. Don;t worry Ive highlighted All this because you wouldn't refund my £31 ????? In case your wondering its ****** *** from Oldham, and i'm personally going to make sure that you either cease to operate as a business, or you give people their money back!!! You can't run a business! You couldn't even run a public toilet!! ************************************************** I just want to know peoples experiences with this company, and also want to warn people not to deal with them!! If possible! I know its tempting to get a payday loan! But if you value your bank account and the little money in it! then don't use these or they will drain it randomly!!! oricle