I'm waiting for my sofas. We ordered them back in March and were told 16 weeks. We initially paid £50 deposit and after a call from them to say our sofa was ready for delivery in July near the 16 weeks we paid the balance plus delievery £850 + £70 (delivery). We were told the delivery would be next week. No delievery I called up and was told that the sofas had not arrived yet and we hand to wait until the beginning of August for delivery. I was told I would get a call to be informed. No calls recieved i had to do the chasing. Called today and told they have arrived and they are going through customs will take 6-7 days before they are delivered. Expecting delivery next week. What should I do if they disappoint again? I was considering writing to them and requesting a full refund within 28 days. What do you think?

I'm in the same boat have you got your refund?