Hi
I just visited a Nationwide branch to raise a cheque from my Flexaccount to a charity and was told that there is now a charge for this service. However, if I used my own cheque book which I received when I first opened the account there would be no charge.
Seeing that I opened the account over 8 years ago, and never use cheques, I don’t have the cheque book to hand. They have now ordered me a new cheque book which will probably arrive in 10 days time. I will then use one cheque from the book and probably never use it again.
So a few questions;
· Why is it called counter draft charge on the website rather than a counter cheque?
· Why is the £10 charge not levied against a counter cheque if I’m the payee?
· There is now a cost to Nationwide for printing a cheque book and sending it to me
Do all banks now find these varying ways of raising money from their customers? Is there a bank that doesn’t fleece their customers?
Nationwide no longer feels like a Building Society to me, more like a Bank putting money before its customers.
Thank you