thanks all. sadly i paid by debit card. i am in contact with trading standards, but like the paper idea, as we took several photos showing how bad things were.

Help! Me and my boyfriend have just come back from a nightmare holiday in newquay. The site we stayed on had gone into administration 21st may. our holiday was 7th june. we recieved no confirmation about this. All apart from the bar, all the facilities were closed (ie restaurant, heated pool shop etc) we had no water one day due to them drilling through the water pipe. it was a holiday from hell. the website is still adertising everything is open (apart from 'in administration' at the top of website and in small print at bottom) but for most people you may over look this, and presume its still up and running. Where do i stand? who should i contact? i have written a 5 page letter listing all the problems we faced, and sending that to the site direct and also the administrators. who else can i contact? (all the staff were told everyone that had booked a holiday were sent a letter to tell them- we, nor did any of the other people we spoke to were sent one) see website for your self summer lodge country park in cornwall. thanks wendy