Hi Can anyone please provide me with an email address for perfect homes head office or CEO? having major problems with LCD tv thats due to finish in 2 weeks.

whitewidow, did you get this sorted, im in same position had a sanyo LCD tv kept getting a fault so had 3 replacements all sanyo and guess what all same fault, ive had a loaner for the last 5 months, my agreement with perfect homes finishes in 2 weeks with £18 left to pay after 3.5 years at £36 per month. Ive rang the store every week regarding my TV which they say couldnt be fixed but they have no replacements for me. I have 2 weeks left and do not want to be stuck with a scratched old loaner tv yet perfect homes just dont seem to be doing anything at all. Any advice would be great? im also with bright house and when i was asking them about it they mentioned the sale of goods act but i dont even know where to start.

Hi There I have a sanyo 32 inch LCD tv from perfect homes, i am almost atthe end of my agreement with 20 weeks of payments left. Last year the TV started switching itself on and off, not going onto standby, different colours flashing on tv etc. I reported it to perfect homes who then replaced it with what seemed to be a brand new TV whilst mine was sent for repair. I assume mine couldnt be repaired as they never came back to swap over again. however just before xmas 2011 the 'new' tv started to do exactly the same, it was the same make and model. Again i contacted perfect homes who this time said they had no suitable loaner tv's and i would have to wait until after xmas, so i spent all xmas with no TV in living room, paid virgin subscriptions for a service i couldnt watch and paid perfect homes for a tv that didnt work. Finally on 16th January 12 they brought me a loaner TV, and guess what 1 week later the TV also is on the blink this time there is sound but no picture!! again its exactly the same make and model. I rang them this morning and explained i had no tv all weekend and that my 6 yr old had no tv to watch or computer to play as tv was to be blunt 'fu**ed'!! The manager said she would ring me back once the drivers got in, she didnt I rang back and they said they will sort it tomorrow, i work 9-5 so im taking a half day tomorrow however due to the length of time ive waited in the past im not to hopeful they will bring me a tv. I have paid over £1500 for a 32 inch tv worth about £400!! As my agreement is almost finished i dont want to be saddled with a tv that blatently doesnt work, what are my rights? Can i ask for all my money back due to faulty goods?? The staff in store are hopeless, im due to make my monthly payment again on tuesday even though ive not had a proper tv to watch since before xmas Any advice would be apprecoated

Hi Rebel Thanks for that, basically it was due to them seperating she started using her maiden name again, so the majority of her bills have been swapped over to her now maiden name. Im just worried the police will turn up at the door , i dont want to worry her while she is away so we arent going to tell her anything at the moment as she is in her 70's and dont want to cause her any undue stress Im just worried she is going to be in alot of trouble even though it is genuinely her maiden name.

Hi There Im hoping someone can help me urgently. My Gran took out a catolouge with naturally close under her maried name. She then seperated with my grandad and took out 2 further catologues with JD williams reverting back to her maiden name after seperating with her husband. She is abroad vising family at the moment until mid january and my grandad is looking after her house. Yesterday someone from jd williams called to speak to her, when my grandad advised she wasnt here they asked who he was he gave his name and they then looked something up on the computer and said that my gran had 2 different names on the accounts and that they were gonna get her charged with fraud! My grandad is now extremely worried about this situation and has to call jd williams back on monday , can they accuse my gran with fruad for reverting back to her maiden name and if so does anyone know what will happpen? we dont want to worry her while she is abroad so ideally i need to get this sorted out ASAP

Brilliant thanks silly girl will get staright on to it

Hi Guys Back in july i took out a loa for £80 with Mini credit, they only actually paid £65 into my bank i never received a contract from them and cant actually remeber giving an electronic signature. However when i logged on a few days before repayment to check the account i noticed that they had my repayment date wrong so i rang them and asked if they would change the date to 2 days later, the girl refused and said if the amount wasnt taken from my card on the date they held on account then i would be charged £100!!! she was so unhelpful i was willing to pay back the £100 2 days later but she was having none of it. so i cancelled my card and emailed them advising of the situation, i never received a reply so again i emailed them and agaian and so on. As it stands just over 6 weeks later they have now sent me a letter advising that i owe £525 SCANDALOUS i only borrowed £80 (well £65 is all they put in my bank) . I am now on a dmp with cccs and mini credit are not acknowledging any letters cccs are sending them and the debt is getting bigger and bigger , i had a letter the other day advising on door step collectors. obviously they never turned up!! what i need to know is can mini credit charge me all this money for a loan of £80 ? if after 4 weeks my balance has increased by £400 imaginge what they wil say i owe them after 6 months? Is this legal? are they allowed to do this? im more than willing to pay back the original loan amount of £80 plus interes via my dmp but im certainly not paying them any more than that. Do i need t contact the FOS or tradingstandards? how will i get them to remove all of these charges? any help would be much appreciated

hi s4ddys Yeah i emailed them yesterday i found an email address online for the supposed manager or CEO and have demanded a response by close of business friday. Lets just see if it comes, ive also filled in their online FAQ form so waiting on a response from that. Do you know if they can still debit funds using just my acc no and sort code? My bank is aware i have been the victim of fraudsters and they did say no one could debit my acc this way but ive heard of it done before

hi did you manage to get their bank details as im also looking for them or for someone high up to email? Ty

Hi Guys I have a £100 loan with Mini credit which i was more than happy to pay back at the end of this month, However when i logged on to get contact details to change my card i noticed that they had my repayment date as 27th July instead of 29th July (obviously a typing error on my part) I rang them straight away to tell them the date was wrong and asking if they can change it to 2 days later on the 29th July. The lady said no they cant change the date and i will have to pay £50 to roll over the loan, i said i dont want to roll it over i want to pay in full but on the 29th July not the 27th, She then started going on saying i have to pay £50 roll over even though the interest is only £35 and if i dont roll it over then on the 29th July it will cost me £180. Im very confused as to what to do, i certainly do not want to pay an extra £50 for 2 days. I told her i am more than willing to pay the £135 in full but on 29th July. i have been the victim of [problematic] so had to change my card details anyway and i didnt end up giving her the new card details but i just dont know what to do for the best. Can they debit my account just by my acc no and sort code? Does anyone have their acc details where by i could just pay the amount due straight into their account on 29th July?? I find it hard to believe that they cant just amend the date for 2 days. Any advice would be appreciated. Thanks

Yeah definately del boy I always use this site for any issues I have it's brilliant & can't thank people enough for all the advice I've recieved regarding pdl and other issues

Hi Guys well i have repayment plans with WDA & QQ had others but ive paid them all off now. I havent missed a payment with the other 2. What the police are thinking as that maybe a fake payday loan websites been set up and you apply and BANG you have given all your personal details to someone. Needless to say when i challenged them after going to police and reading all the info on here and other sites soon as i mentioned the word POLICE they kept hanging up. Its a shame no one can get to the root of this as their tacticts are disgusting ,, i was going to lend the money to pay them as i beleived i would be arrested for money laundering , fraud etc so how many other vulnerable people have just paid up

Hi im posting this message for any one who may have been contacted by this bunch of bullies calling themselves IMS please take a look at this website may put your mind at rest and whatever you do DO NOT PAY them anything or GIVE OUT ANY DETAILS chedck out a few other posts on here but also look at this link to who calls me http://whocallsme.com/Phone-Number.aspx/02088199824/2

well lets see if i get arrested tomorrow lol x

Hi guys me again just had another phonecalls from them asking if I was making payment I said no & tried to get more info about them he somehow has my bank account number. He says that a law enforcemnt office will be hand delivering papers to my home address and work address. I told him I have been to the police and he put the phone down I called back and asked him exactly who I'm supposed to owe money too and he said just wait 4 the papers getting delivered tomorrow. Once again I said I've already been to the police & he said that's nice and put the phone down again. Tried to ring again & now it's voicemail. I was all at ease and now I'm stressing again what if they send papers to my employer and how have they got my bank account number