Hi and sorry to dig up this thread, but i have just looked at my credit report from CreditExpert and to my amazement have found a "Default" entry from BG. Started: 17/01/2007 Default Balance: £62 Current Balance: £50 Defaulted On: 17/08/2007 I know Duffers Mum was asking if anyone paid by any other methods, and yes i do. I have been on a card pre-pay meter for about 8 years, so to find i have an outstanding payment was a bit of a suprise (to say the least) So with this being Saturday, i have to wait untill Monday to speak to somebody about it from BG (Wish me luck)