Lolly999
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Basically the bed was arching only on my side because it was the only side used, the mattress shows that when it was taken off & whilst it was on bed, pulling my back-as my back only hurt on the right hand side which is the side I sleep on. Originally, I had a memeory foam layer mattress, then I had a deluxe spring mattress. The bed was a wrought iron effect bed, basically the supporting legs were slipping on my wooden flooring & became weaker & gave completely. This was noted by another customer review who advised other argos purchasers to by non-slip castors for feet. (Argos did not) so I did but it made no difference with 2nd bed, the same thing happened. I feel basically that the bed should not be advertised on a wooden flooring which it is as the legs slip & break eventually. Checking other bed companies like dreams theirs are advertised on carpet. Never had a back problem before, I am now going into my 5th month of suffering. Had mri-got to see dr friday with results. All of above have copies of to prove it isn't just me who have had problems. I have never sued anyone for anything & believe everything can't be perfect, but due to sustaining an injury that is ongoing & may effect me for the rest of my life, I feel Argos could of at least offered a refund & a free bed. I have worked all my life, never claimed a day of benefit & I'm now in my 30's. Been to uni, got a good job, which at present I can't do due to medication I'm taking. I'm restricted in day to day activities. All I want to do is get back to work & lead a normal life again. Thank you for responding.
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Thank you for your response. It was the supporting legs both times. Both times partner could not remove screw from one leg as it was that bent. Have kept other 3 screws that are also bent. I asked argos for refund after 2nd bed collasping & they would not give me one. The other thing is I also asked not to be sent same bed so chose dearer bed with a slightly cheaper mattress & the frame was the same just the head & foot board were different. But as I read someone else's review about putting non-slip castors (which argos do not recommend) which I did I thought it would work. Can send photos but not too good on uploading stuff. I have an A level in Law so understand bits & bobs. Wasn't even thinking about taking action until a friend suggested it due to back injury being worse than I first thought & it is the only thing that has changed. On the photos you can see that the bed is down on one side & the mattress is bent (bought with the bed). I have now requested my GP records & I am going to see about taking Argos to court myself.
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I wondered if anyone could help me. I purchased a wrought iron bed from Argos last October & the supporting leg collapsed whilst I was in the bed. Just before this occurred I began having problems with my back, which I have never had before. Argos supplied new bed & admitted bed was faulty on an e-mail. 2nd bed supplied supporting leg has also collapsed, today I am receiving a replacement. I only weigh 9st 10lb & it is a kingsize bed. My partner had back surgery last year & we haven't been able to sleep together until recently due to him not being able to lie on his side (too painful) & his snoring is awful. (numerous people could & would verify this) Thank goodness he wasn't in the bed as I couldn't imagine what the state of his back would be!!! I have been off work since January of this year on strong painkillers & muscle relaxants, due to still being in pain & having a relapse as the bed collapsed again I cannot return to work. I have took photos of 2nd bed & am keeping screws that were removed from this beds supporting legs as they are bent, one screw couldn't be removed as it was that bent!! I have tried a no win no fee solicitor but they would not take up my case, they stated they thought I had a case but they would not pursue it & would like some advice with where to go now. I have rang GP's this morning for a copy of my records. I have never been in this situation before & have never had back problems before, do not do sport, no heavy lifting, etc. Please, please someone help me as I feel Argos should compensate me. Luckily I get majority of my pay for first 6 months of being off, but they have not even offered to refund the cost of the bed! I had to pay a further £30.01 to obtain a different bed. Thank you for taking the time to read this.
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