Hi all, i've spent a few hours reading through various threads on here now, looking for similar situations to mine and not had much luck, hence starting a new thread... Long story really, but short version.... Recently found out that my partner has had a cahoot flexi loan for the last 6 years nearly, £7k limit which she has never missed a payment on (occaisionally withdrawn to pay back though admittedly, 7 times maybe) I found this out, because after clearing a £2.5k credit card for her, I discovered 3 weeks later that it was up to £800 again! As you can imagine, I wasn't best pleased about, asked questions and she finally came clean about everything Like many I've read bout today, the loan was taken out at about 6% apr, and is now over 20% i think she said, not only that, it's not even flexible anymore because they withdrew that facility from the account! Because of the huge interest rises, and the fact she's lost her emergency payment option of withdraw / repay she's living off credit cards to survive. In her defence, before this loan she always had a few thousand in savings and has always been very good with money, but the serious hikes in interest charges basically were / are too much for her to manage now Now a lot of the posts on here seem to be about enforceable XYZ, get out clauses etc.... I'm just interested in how to get the best final settlement figure from them so I can clear this for her The £7k loan she took out has been paid for 6 years almost, and has a balance of £5,800 still!! I think she said the minimum payment now was around £160, and £90 ish of that doesn't come off the balance each month, so for £160, the loan goes down £70 which is obscene in my eyes and needs sorting ASAP I read a thread from a link to here where someone requested a spreadsheet from them, worked out what the balance should be at the orginal 6% rate and then claimed back the difference from what they'd paid with the interest charges. Cahoot failed to defend the claim so the money was awarded, effectively clearing the loan and leaving Cahoot owing the person money. That would nice, but probably unrealistic! I'm just looking for advice on the best way to get a settlement figure of around £3k if possible out of them. I figure the amount my partner has paid in interest has more than paid what she borrowed originally. I'm aware that you pay more APR on a flexible loan due to the higher risk, but... this isn't even flexible anymore and hasn't been for quite some time as far as I am aware! A 50% settlement figure i'll be happy with paying, well as happy as you can be! Any help or advice, or links i've missed to similar cases gratefully received