Halifax did this to me. Luckily i had only £1 something in there but immediately got a new bank account with Natwest and got my wages paid into it. They did the same, Same clueless blank expression why it was frozen. Funny thing is after i moved they let a direct debit out of said frozen account and wanted their £28 fee. They never helped me so i never paid them. My reasons they froze the account for no reason what so ever, failed to reopen it, then moaned. No way My suggestions get your money back and move accounts and not to LLoyds either. Anyone else saw on TV about Abbey national and Santatnder nicking peoples money. Making out they closed the accounts when they did no such thing. Im really begninning to dislike banks with a passion lol